feat: Toggle button for user to reassign replies to conversations if they are away, user status now actually affects the conversation workflow.

Online: Conversations are auto-assigned.
Auto-away (inactivity in browser): Marks agent as away without stopping assignment (nothing changes for agent).
Manual away: Prevents new conversations from being assigned. (option available in the sidebar)
Reassign replies: Customer replies unassigns the conversation, returning it to the team inbox / unassigned inbox.

internal/migrations/v0.6.0.go

@@ -0,0 +1,18 @@
+package migrations
+
+import (
+	"github.com/jmoiron/sqlx"
+	"github.com/knadh/koanf/v2"
+	"github.com/knadh/stuffbin"
+)
+
+// V0_6_0 updates the database schema to v0.6.0.
+func V0_6_0(db *sqlx.DB, fs stuffbin.FileSystem, ko *koanf.Koanf) error {
+	_, err := db.Exec(`
+		ALTER TABLE users ADD COLUMN IF NOT EXISTS reassign_replies BOOL DEFAULT FALSE NOT NULL;
+	`)
+	if err != nil {
+		return err
+	}
+	return nil
+}