diff --git a/docs/docs/templating.md b/docs/docs/templating.md index 5943c56..f414737 100644 --- a/docs/docs/templating.md +++ b/docs/docs/templating.md @@ -6,7 +6,7 @@ Templating in outgoing emails allows you to personalize content by embedding dyn If you want to customize the look of outgoing emails, you can do so in the **Settings > Templates -> Outgoing Email Templates** section. This template will be used for all outgoing emails including replies to conversations, notifications, and other system-generated emails. -### Conversation fields +### Conversation Variables | Variable | Value | |---------------------------------|--------------------------------------------------------| @@ -14,7 +14,7 @@ If you want to customize the look of outgoing emails, you can do so in the **Set | {{ .Conversation.Subject }} | The subject of the conversation | | {{ .Conversation.UUID }} | The unique identifier of the conversation | -### Contact fields +### Contact Variables | Variable | Value | |------------------------------|------------------------------------| | {{ .Contact.FirstName }} | First name of the contact/customer |