Abhinav Raut
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d2e5d85e3a
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fix: return created/updated objects in POST/PUT responses with masked secrets
All POST/PUT handlers now return actual database objects instead of `true`
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2025-06-20 19:35:09 +05:30 |
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Abhinav Raut
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506bb91e20
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fix: make sla metric timestamps nullable
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2025-05-26 03:48:41 +05:30 |
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Abhinav Raut
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a84ed1ed32
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Allow setting any value for SLA delay duration, replace select with input text
Validations to delay duration
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2025-05-26 03:48:41 +05:30 |
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Abhinav Raut
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7426a09478
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feat: allow setting metric per SLA notification, so admins can set SLA alert per metric or just set to all if they want a notification to be sent for all metrics
- Make sla time fields (first response, next response, resolution) optional, only 1 field is required.
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2025-05-26 03:48:41 +05:30 |
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Abhinav Raut
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4c766d8ccb
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wip: next response metric for sla
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2025-05-26 03:48:41 +05:30 |
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Abhinav Raut
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6b6549cb03
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standardize i18n keys for consistency rename keys
fix: avatar url `null` console warnings.
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2025-04-03 01:21:12 +05:30 |
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Abhinav Raut
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4361250c73
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feat: backend api response translations
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2025-04-03 01:21:12 +05:30 |
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Abhinav Raut
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aeef7d4ad7
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feat: configurable SLA alerts per SLA.
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2025-03-21 23:23:03 +05:30 |
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Abhinav Raut
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a4cb373f32
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fix: validate time durations and ensure first response time is less than resolution time in SLA handling
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2025-03-11 02:47:55 +05:30 |
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Abhinav Raut
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3c71ab35ff
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Feat: Add SLAs per team
- Feat: Provide the ability to change SLAs for conversations; this will start a new deadline calculation from the time the SLA is set.
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2025-01-24 04:34:51 +05:30 |
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Abhinav Raut
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0c54abbbad
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refactor: rename modules and imports to reflect project name
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2025-01-11 21:46:29 +05:30 |
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Abhinav Raut
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caf8e7d34d
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WIP: MVP with shadcn sidebar
- csat
- SLA
- email notification templates
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2025-01-06 02:39:44 +05:30 |
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