53 Commits

Author SHA1 Message Date
Abhinav Raut
7d4e7e68c3 update user avatar upload function to accept user by value and improve error logging by logging the user id 2025-08-31 18:48:02 +05:30
Abhinav Raut
634fc66e9f Translate welcome to libredesk email subject
- Update all SQL queries to add missing columns

- Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this.

- Minor refactors and clean up

- Tidy go.mod

- Rename structs to reflect purpose

- Create focus structs for scanning JSON payloads for clarity.
2025-08-28 00:34:56 +05:30
Abhinav Raut
9132e11458 refactor return envelope errors from handlers 2025-06-19 00:14:35 +05:30
Abhinav Raut
1b2a5e4f36 feat: standardize API requests to use JSON instead of form data 2025-06-18 01:30:38 +05:30
Abhinav Raut
c37258fccb feat: API key management for agents, api keys can now be generated for any agent in libredesk allowing programmatic access.
- Added endpoints to generate and revoke API keys for agents.
- Updated user model to include API key fields.
- Update authentication middleware to support API key validation.
- Modified database schema to accommodate API key fields.
- Updated frontend to manage API keys, including generation and revocation.
- Added localization strings for API key related messages.
2025-06-16 23:45:00 +05:30
Abhinav Raut
6487bf9a0a fix: validate and normalize email input in agent creation and update 2025-06-08 10:41:05 +05:30
Abhinav Raut
57d0e90b5f refactors(i18n-keys): use correct keys in vue and go errors
- fix: invalidate agent cache on update / create
2025-06-08 00:59:15 +05:30
Abhinav Raut
d95a5f40cf feat: add agent cache in user package
- use cached agent in all middlewares
- fix: race in casbin that gave permission denied error.
- stop loading permissions into casbin on every `Enforce` function call instead cache user permissions in authz package and when permissions change only the load permission as policies atomically.
- sort permissions in get-agents to make the permissions slice comparsion using slices.Equal work
2025-06-07 23:43:21 +05:30
Abhinav Raut
a89c3dbe04 fix(agent-availability): skip activity log creation when agent returns online from inactivity as it can spam activity logs. 2025-05-20 00:53:28 +05:30
Abhinav Raut
55ec962003 fix(activity-log): replace RemoteIP with fast-realip pkg for accurate IP retrieval
- Update go version to 1.24.3
2025-05-18 21:48:15 +05:30
Abhinav Raut
4ca123e6a1 fix: swapped target and actor, set them correctly 2025-05-16 23:01:24 +05:30
Abhinav Raut
7f1c2c2f11 feat(wip): activity log / audit log
- single table stores acitivites against entities, actors, timestamps, ip addresses and activity description.
- admin page to view, sort and filter activity logs.
- new `activity_logs:manage` permission
2025-05-16 23:01:24 +05:30
Abhinav Raut
b2a53b18d5 feat: manage contacts
- New permission `contacts:manage`
- Views for contact list and single contact view.
- Ability to block contacts that in inturn stops new messages from the contact.
- Make all DB transactions that run dynamically generated SQL query `readonly`
- Rename `/admin/teams/users` to `/admin/users/agents/` for consistency. (ref #50)
- Fix UI glitches for long emails (refs #54)
- Fix empty created_at date for agents admin table (refs #51)
- Migrations for v0.6.0
2025-04-10 04:13:11 +05:30
Abhinav Raut
9bfe014d1e WIP: manage contacts page 2025-04-09 16:52:25 +05:30
Abhinav Raut
c639bfba40 update welcome email subject 2025-04-03 03:15:36 +05:30
Abhinav Raut
2daefccd79 fix: translation keys 2025-04-03 03:00:11 +05:30
Abhinav Raut
6b6549cb03 standardize i18n keys for consistency rename keys
fix: avatar url `null` console warnings.
2025-04-03 01:21:12 +05:30
Abhinav Raut
4361250c73 feat: backend api response translations 2025-04-03 01:21:12 +05:30
Abhinav Raut
6ac9f28a32 fix: upsert user teams only when newly created user has a team.
- update error msg for empty permissions
2025-03-25 01:41:18 +05:30
Abhinav Raut
7e16cc1a74 refactor(notifier): remove dependency on user store, instead accept recipient emails 2025-03-21 23:23:35 +05:30
Abhinav Raut
494bc15b0a feat: Enable agents to create conversations from the UI
Before this feature the only way to create a conversation was by adding inbox and sending an email.

Agents first search contacts by email, see a dropdown select an existing contact or fill a new email for new contact.

The backend creates contact if it does not exist, creates a conversation, sends a reply to the conversation.
Optinally assigns conversation to a user / team.

fix: Replies to emails create a new conversation instead of attaching to the previous one.

Was not happening in gmail, as gmail was sending the references headers in all replies and I missed this completely. So when libredesk searches a conversation by references headers it worked!

Instead the right way is to generate the outgoing email message id and saving it in DB. This commit fixes that.

There could be more backup strategies like putting reference number in the subject but that can be explored later.

chore: new role `conversatons:write` that enables the create conversations feature for an agent.

chore: migrations for v0.4.0.
2025-03-05 01:17:42 +05:30
Abhinav Raut
1ff335f772 fix: improve welcome email template styling and content
fix: extra large app logo in base template.
refactor: standardize template variables, explicitly pass variables for rendering into template
2025-03-01 19:10:50 +05:30
Abhinav Raut
da5dfdbcde fix: prevent email enumeration in reset password flow. 2025-02-28 20:57:47 +05:30
Abhinav Raut
67e1230485 feat: agent availability status
New columns in users table to store user availability status.

Websocket pings sets the last active at timestamp, once user stops sending pings (on disconnect) after 5 minutes the user availalbility status changes to offline.

Detects auto away by checking for mouse, keyboard events and sets user status to away.

User can also set their status to away manually from the sidebar.

Migrations for v0.3.0

Minor visual fixes.

Bump version in package.json
2025-02-26 04:34:30 +05:30
Abhinav Raut
356a206110 fix: new incoming messages having 0 attachments in API responses, upload attachments first before sending out websocket updates.
- refactor: stringutils package remove unncessary `string` in function names.
- minor refactors.
2025-02-08 18:04:02 +05:30
Abhinav Raut
52178238a7 fix: incoming email attachments being ignored for uploads
- make disposition media column null in code. use null type.
2025-01-30 01:45:54 +05:30
Abhinav Raut
50188352a5 fix: Use SyncedEnforcer in casbin, fixes panics.
feat: store user roles in user roles table, drops the roles table on users table.
feat: standardize column names in schema, renames disabled bool to enables.
- vue router fixes to allow components / pages to rerender after creating an object in db.
- minor fixes and refactors.
2025-01-22 03:40:32 +05:30
Abhinav Raut
92b614ddf6 feat[automation]: ability to drag and drop automation rule and set their execution order
- feat[automation]: execution mode for automations to execute the first matching rule or run all.
- Refactor automations to use fields, values, operator and select options from @/consts @/composables
- Refactor view filters to use the pick fields, values, operator, select options from @/consts @/composables
- feat: Move from yarn to pnpm!
- feat: Custom component ComboBox, replaces convo sidebar inputs with  combo
box.
- feat: initialize stores on app load to avoid multiple API calls by storing data in Pinia.
- change app fontm trying diff fonts.
- Keep side bar menu items by default open in inboxes .
2025-01-12 06:20:45 +05:30
Abhinav Raut
0c54abbbad refactor: rename modules and imports to reflect project name 2025-01-11 21:46:29 +05:30
Abhinav Raut
f30a7f07d0 feat: keyboard shortcuts to send message in a conversations (CTRL + Enter) to send, enter for newline.
- feat: button to show/hide quoted text of incoming emails.
- fix: logout redirect
- remove hardcoded user login info.
- add libredesk.io to webtemplate footer
2025-01-10 02:46:14 +05:30
Abhinav Raut
7f4f8ecf66 fix[frontend]: sidebar active state
- replace conversation sidebar with shadcn sidebar
- refactor: rename and simplify permissions for better clarity and usability
- WIP - Snoozing of conversations and UI.
2025-01-07 04:23:27 +05:30
Abhinav Raut
caf8e7d34d WIP: MVP with shadcn sidebar
- csat
- SLA
- email notification templates
2025-01-06 02:39:44 +05:30
Abhinav Raut
48e89dc4b9 feat: hot reload package configs on change, no binary restart needed
- feat: soft deletion for users, inboxes, teams, and tags
- Rename tables and queries.
2024-11-13 01:47:16 +05:30
Abhinav Raut
ed314eb1a5 feat: reset password flow
- feat: notification emails including - welcome email, assigned conversation email, reset password email.
- feat: adds outer app component which does not have a navbar
- feat: improve email templating, adds contact and conversations fields to email template
- fix: evaluator - ensure "contains" checks evaluate individual tokens in the string rather than the entire string.
- feat: logo URL for the app in general settings.
- General fixes and refactors.
- fix: hide trailing prose mirror line breaks.
2024-11-03 00:40:51 +05:30
Abhinav Raut
b1975d6484 feat: graceful shutdown
- feat: sets inter as the app font
- feat: update colour theme
- remove unncesary redirects after form is saved
- feat: addsconv  reference number in information accordion
- feat: adds reference number filter to conversation list
- feat: adds title for router components
- chore: remove unused uuid columns from tables
2024-10-22 02:52:36 +05:30
Abhinav Raut
2b25ce32b6 feat: adds nonce check for oidc token exchange
- feat: adds filters support on conversations list
- refactor middlewares.go
- Adds new paginate.go for generating filtered paginated SQL queries this removes sql generation code from the conversations package.
- rename some components
- removes hardcoded `/uploads/`
2024-10-17 04:21:22 +05:30
Abhinav Raut
7e15995048 fix: file uploads with same file names replacing previous files, switches to uuids for stored filenames.
- minor refactor and fixes.
2024-10-10 02:59:00 +05:30
Abhinav Raut
671b2371b5 feat: attachment download / view button on preview
- adds /compact apis for fetching teams and users
- adds form field to allow admin to set user password.
- fix: inline images for incoming email.
- save content id & disposition for each media.
- Update to schema.sql
2024-10-09 03:50:53 +05:30
Abhinav Raut
328f3fec96 fix: /admin/teams forms
- refactor & add toasts to forms.
2024-10-01 04:14:18 +05:30
Abhinav Raut
bcd6a4ab0e refactor & cleanup sso, templates, notification pages. 2024-09-30 05:04:58 +05:30
Abhinav Raut
0e84fac099 feat: ACL and ABAC
- Simplify ws package.
2024-09-19 04:17:03 +05:30
Abhinav Raut
06db29f7f3 refactor. 2024-08-11 03:52:05 +05:30
Abhinav Raut
e698f010e1 refactor. 2024-08-05 11:59:06 +05:30
Abhinav Raut
79db632c3a refactor before merging conversations / messages pkg. 2024-07-29 02:00:10 +05:30
Abhinav Raut
5e00558e9b feat: updates to admin page.
- role page.
2024-07-22 03:05:30 +05:30
Abhinav Raut
750dbd1c56 feat: automation form. 2024-07-18 04:02:55 +05:30
Abhinav Raut
f6bb48f08d wip: workflows. 2024-07-15 03:39:48 +05:30
Abhinav Raut
f86077f944 refactor. 2024-07-15 02:55:27 +05:30
Abhinav Raut
78a4caba3b more commits. 2024-07-10 05:17:07 +05:30
Abhinav Raut
d7fb9be211 some more commits? 2024-07-01 03:08:45 +05:30