Abhinav Raut
490417cf9d
clarify file upload extension form input in general setting s
2025-09-13 21:46:35 +05:30
Abhinav Raut
4f54db3d1b
Conversation sidebar: Show last message and conversation created timestamps in the previous converastions accordion, with tooltip for full timestamps.
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- Update util getRelativeTime to return shorter relative time strings instead of full date strings.
2025-09-13 21:33:28 +05:30
Abhinav Raut
210b8bb53b
feat: add support for sending messages as contact
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- introduce new permission `messages:write_as_contact` that needs to be set to allow this.
2025-09-13 20:55:04 +05:30
Abhinav Raut
4fcad4fd81
fix translation
2025-09-02 03:10:08 +05:30
Abhinav Raut
35ad00ec51
Add loading spinner to ConversationPlaceholder
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Add missing i18n translation
2025-09-01 02:41:47 +05:30
Abhinav Raut
9ec96be959
rename AppUpdate component with AdminBanner
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- show banner when app restart is required.
- UI changes to admin banner
2025-08-31 20:08:38 +05:30
Abhinav Raut
6ca36d611f
add missing i18n key
2025-08-31 18:57:08 +05:30
Abhinav Raut
3f7d151d33
- add getting started flow for new users
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- Translate web template pass i18n dependency
- Fix colors in menu card
- Show update description if avaialble in AppUpdate component
- Remvoe i18n from settings as i18n and settings depend on each other to load initial lang.
- Clear inbox password as the update SQL query now returns the config.
- Fetch agents and inboxes from the store instead of directly fetching using axios instance.
2025-08-30 21:30:24 +05:30
Abhinav Raut
a516773b14
feat: add i18n support to web templates
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- Add i18n object to template funcMap for direct access
- Translate all hardcoded strings in CSAT and footer templates
- Add reusable translation keys to globals.messages
2025-08-30 19:35:00 +05:30
Abhinav Raut
634fc66e9f
Translate welcome to libredesk email subject
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- Update all SQL queries to add missing columns
- Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this.
- Minor refactors and clean up
- Tidy go.mod
- Rename structs to reflect purpose
- Create focus structs for scanning JSON payloads for clarity.
2025-08-28 00:34:56 +05:30
Abhinav Raut
b971619ea6
use tabs for search results seperation also looks better now.
2025-08-14 16:12:29 +05:30
Abhinav Raut
fc4db676d9
fix: correct capitalization for "Business hour" in English translation
2025-07-06 23:59:47 +05:30
Abhinav Raut
3de320f1fb
fix: correct capitalization in english translation
2025-07-06 20:34:06 +05:30
Abhinav Raut
839a06f0d2
fixes to business hrs form
2025-06-20 19:35:09 +05:30
Abhinav Raut
c37258fccb
feat: API key management for agents, api keys can now be generated for any agent in libredesk allowing programmatic access.
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- Added endpoints to generate and revoke API keys for agents.
- Updated user model to include API key fields.
- Update authentication middleware to support API key validation.
- Modified database schema to accommodate API key fields.
- Updated frontend to manage API keys, including generation and revocation.
- Added localization strings for API key related messages.
2025-06-16 23:45:00 +05:30
Abhinav Raut
aba07b3096
fix transalations for webhooks
2025-06-14 22:24:41 +05:30
Abhinav Raut
981372ab86
wip webhooks
2025-06-13 02:17:00 +05:30
Abhinav Raut
ebf6a980e8
fix: update keyboard shortcuts label from cmd + k to ctrl + k
2025-06-08 16:35:59 +05:30
Abhinav Raut
ca9a0a5892
fix: update deletion confirmation messages for automation rules, SSO, status, tags, and templates
2025-06-08 16:17:26 +05:30
Abhinav Raut
30884d3536
update(i18n): marathi translations
2025-06-08 15:13:22 +05:30
Abhinav Raut
57d0e90b5f
refactors(i18n-keys): use correct keys in vue and go errors
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- fix: invalidate agent cache on update / create
2025-06-08 00:59:15 +05:30
Abhinav Raut
fea7eef658
dynamic translations in date filter component
2025-06-07 22:37:07 +05:30
Abhinav Raut
26c7df538c
refactor(i18n): consolidate duplicate keys into reusable globals
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- Move form.field.* to globals.terms.*
- Replace select messages with globals.messages.select
- Use shared success/deletion confirmation messages
- Reduce ~50 duplicate keys
2025-06-07 18:58:17 +05:30
Abhinav Raut
d532a99771
feat: new package report, move exisiting report code from conversations pkg to report package
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- new sla performance overview cards.
2025-06-06 02:07:19 +05:30
Abhinav Raut
b44c314299
update delete confirmation message for agent in alert dialog
2025-06-03 23:46:53 +05:30
Abhinav Raut
afeec39b59
make subject required, submit new conversation form on ctrl + enter
2025-06-03 23:03:06 +05:30
Abhinav Raut
7f2df0082c
fix: remove autofocus from text editor as create conversation form opens.
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- Adds new prop autofocus on text editor
- rename ConversationTextEditor to TextEditor
2025-06-03 22:10:56 +05:30
Abhinav Raut
02fc57c35a
macro form fixes
2025-06-03 05:08:41 +05:30
Abhinav Raut
f6e2fc1956
feat: allow sending attachments in new conversations
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- replace existing combobox selects with common component selectcombobox.vue
2025-06-03 04:03:16 +05:30
Abhinav Raut
975577555d
WIP: allow setting macro in new conversations along with attachments
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- new composable useFileUpload.js
2025-06-02 03:56:04 +05:30
Abhinav Raut
5c8481af97
feat: tooltips to icon side
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refactor: remove unncessary extra i18n keys instead use reusable 'globals.terms.*' keys.
2025-05-31 20:11:47 +05:30
Abhinav Raut
210e0de1ae
feat: dark mode
2025-05-28 01:50:35 +05:30
Abhinav Raut
696e4780ac
refactor: reuse existing i18n keys for sla translations
2025-05-27 02:52:33 +05:30
Abhinav Raut
8ce0464603
fix: simplify time_delay validation in SLA notification schema
2025-05-26 03:48:41 +05:30
Abhinav Raut
a84ed1ed32
Allow setting any value for SLA delay duration, replace select with input text
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Validations to delay duration
2025-05-26 03:48:41 +05:30
Abhinav Raut
7426a09478
feat: allow setting metric per SLA notification, so admins can set SLA alert per metric or just set to all if they want a notification to be sent for all metrics
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- Make sla time fields (first response, next response, resolution) optional, only 1 field is required.
2025-05-26 03:48:41 +05:30
Abhinav Raut
4c766d8ccb
wip: next response metric for sla
2025-05-26 03:48:41 +05:30
Abhinav Raut
dde84c65b0
fix(activity-log): update header label from 'date' to 'timestamp'
2025-05-17 21:07:35 +05:30
Abhinav Raut
7f1c2c2f11
feat(wip): activity log / audit log
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- single table stores acitivites against entities, actors, timestamps, ip addresses and activity description.
- admin page to view, sort and filter activity logs.
- new `activity_logs:manage` permission
2025-05-16 23:01:24 +05:30
Jonathan Leroy
1c6d03a4c2
Merge branch 'main' into feature/conversation-last-reply
2025-04-16 21:47:54 +02:00
Abhinav Raut
4e4f07f2e8
Merge pull request #67 from jleroy/feature/improve-tags-actions
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Add new actions "Add tags" and "Remove tags" for macros and automations
2025-04-16 23:29:13 +05:30
Jonathan Leroy
ac61d43688
Add new automations rules filters "Hours since first reply" and "Hours
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since last reply"
2025-04-15 20:40:40 +02:00
Jonathan Leroy
facce8bdad
Add new actions "Add tags" and "Remove tags" for macros and automations
2025-04-15 13:55:58 +02:00
Abhinav Raut
d5ba70667d
feat: allow notes to be deleted only by the owner of note and any agent with role Admin
2025-04-15 02:47:52 +05:30
Abhinav Raut
a9f9d368b9
refactor: replace contacts:manage with with more granular permissions like contacts:read_all, contacts:read, contacts:block etc.
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fix: filter out unknown permissions from role form while submitting
fix: correct strong password validation logic on reset
refactor: remove contact note update handler as it adds more complexity agents can simply delete note.
feat: new block contact api which required contacts:block perm
2025-04-15 02:23:47 +05:30
Abhinav Raut
2fc642c34e
feat: allow using contact custom attributes in automation rules
2025-04-15 02:23:47 +05:30
Abhinav Raut
a0c77bc12e
feat: contact notes
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refactor: split code in internal/users/users.go into following files
internal/users/notes.go
internal/users/agent.go
internal/users/contact.go
2025-04-15 02:23:47 +05:30
Abhinav Raut
0254bab266
feat: regex hint
2025-04-15 02:23:47 +05:30
Abhinav Raut
d69a8c58d1
feat: custom attributes for contacts and conversations
2025-04-15 02:23:47 +05:30
Abhinav Raut
bc586fe775
feat: Use dynamic site name from app settings in document title and user login form. Fixes #49
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Refactor: Use common AuthLayout for resetpassword, setpassword and use login view.
Fix: Accessibility fixes to all auth forms
2025-04-11 01:49:21 +05:30