Commit Graph

38 Commits

Author SHA1 Message Date
Abhinav Raut
5361bcb24f feat: dockerize libredesk
- feat: new flag for idempotent installation `--idempotent-install`
- feat: new flag to skip yes/no prompt `--yes`
- feat: new flag for upgrades `--upgrade`
- refactor: update doc strings and sample toml file.
- chore: update .gitignore.
2025-02-22 23:33:18 +05:30
Abhinav Raut
d2a79d9a10 feat: store last message sender in conversation as this will be used to show the Reply icon in the conversations list.
- Introduces new column `last_message_sender` in conversations table.
- Changes to propogate this new column in websocket updates.
2025-02-21 21:40:57 +05:30
Abhinav Raut
356a206110 fix: new incoming messages having 0 attachments in API responses, upload attachments first before sending out websocket updates.
- refactor: stringutils package remove unncessary `string` in function names.
- minor refactors.
2025-02-08 18:04:02 +05:30
Abhinav Raut
bc3b458d2c feat: message activity inconverstions when a new tag is added. 2025-02-07 03:48:54 +05:30
Abhinav Raut
37b3c4abcc feat: adds waiting since in API responses and structs.
chore: rename senderTypeUser to senderTypeAgent to keep naming consistent.
2025-02-04 00:08:51 +05:30
Abhinav Raut
6993d972ab fix[SLA]: Use conversation created_at time as start time for SLA calculation. This makes sure when SLA is changed for a conversation the elapsed time carries over.
refactor: improve error handling and update comments for clarity
2025-02-02 23:51:50 +05:30
Abhinav Raut
d3c2cc2527 feat: add CSAT sending functionality and improve error handling in templates
feat: automation action to send CSAT.
- minor refactors.
2025-02-02 21:03:09 +05:30
Abhinav Raut
57015186bc refactor and update doc strings. 2025-02-02 17:07:08 +05:30
Abhinav Raut
52178238a7 fix: incoming email attachments being ignored for uploads
- make disposition media column null in code. use null type.
2025-01-30 01:45:54 +05:30
Abhinav Raut
cc6b16162d feat: re-open closed, resolved and snoozed conversations. 2025-01-25 05:01:11 +05:30
Abhinav Raut
52e401c601 feat: email cc and bcc in conversation replies
- feat: adds cc and bcc inputs in conversation text editor.
- feat: mask conversation id in api responses.
- customize shadnc dialog to hide close button & cross icon.
2025-01-25 03:47:17 +05:30
Abhinav Raut
3c71ab35ff Feat: Add SLAs per team
- Feat: Provide the ability to change SLAs for conversations; this will start a new deadline calculation from the time the SLA is set.
2025-01-24 04:34:51 +05:30
Abhinav Raut
16b6ad96ea refactor[backend]: pick worker counts and intervals from config. 2025-01-20 02:13:44 +05:30
Abhinav Raut
0c01b53b09 feat(conversations): add trigram index for searching ref numbers
feat(messages): add trigram index for text content search
- feat: UI animations for conversation and messages list.
- Simplify websocket updates.
2025-01-19 23:10:53 +05:30
Abhinav Raut
87c14aa15d feat: Macros, macros not completely replace canned responses as they do the same job as canned repsonse.
- tiptap editor fixes for hardlines.
- set app font to jakarta, fix shadcn components having a different font.
- UI improvements on /admin
- UI improvements on inbox tab.
2025-01-17 04:57:01 +05:30
Abhinav Raut
0c54abbbad refactor: rename modules and imports to reflect project name 2025-01-11 21:46:29 +05:30
Abhinav Raut
d8e29b569f feat: conversation snooze
feat: command menu on press ctrl + k
feat: CSAT email when a conversation is marked resolved.
feat(AI)  agent message rewriting with OpenAI prompts
2025-01-08 06:34:28 +05:30
Abhinav Raut
caf8e7d34d WIP: MVP with shadcn sidebar
- csat
- SLA
- email notification templates
2025-01-06 02:39:44 +05:30
Abhinav Raut
48e89dc4b9 feat: hot reload package configs on change, no binary restart needed
- feat: soft deletion for users, inboxes, teams, and tags
- Rename tables and queries.
2024-11-13 01:47:16 +05:30
Abhinav Raut
9cd8aae3dc feat: button to scroll to the bottom of message list
- feat: show new messages in conversation count when user has scrolled to older messages
- feat: Events in conversation update automation rules
- feat: use prop vee-validate validations in `SelectTag` custom component and changes to enable use of vee-validate
- Adds new column events in automation rules
- Delete unlinked messages media files periodically.
2024-11-11 03:37:28 +05:30
Abhinav Raut
586c7355f9 feat: new automation fields for conversations - hours since created, hours since resolved.
- feat: adds new actions - send private note, send reply.
- minor fixes.
2024-11-03 21:47:47 +05:30
Abhinav Raut
4f4d79409c fix: pagination, adds total pages count and total rows count to results. 2024-11-03 01:35:16 +05:30
Abhinav Raut
ed314eb1a5 feat: reset password flow
- feat: notification emails including - welcome email, assigned conversation email, reset password email.
- feat: adds outer app component which does not have a navbar
- feat: improve email templating, adds contact and conversations fields to email template
- fix: evaluator - ensure "contains" checks evaluate individual tokens in the string rather than the entire string.
- feat: logo URL for the app in general settings.
- General fixes and refactors.
- fix: hide trailing prose mirror line breaks.
2024-11-03 00:40:51 +05:30
Abhinav Raut
f1b4007d7d fix: email channel content not being rendered in template
- fix: resolved_at, closed_at timestamps getting cleared.
- feat: generic code editor for Email templates
- feat: Quill editor for canned responses
- Refactor: to reuse forms across /admin/conversations components
- Update sample toml remove unused key.
- Fix: multiple system user pass prompts when setting up for the first time
- Remove unused file session.go
- Fix: Inline images showing up in reply box as an attachment
- Update vite config to proxy requests to `/uploads`
2024-10-24 19:19:01 +05:30
Abhinav Raut
ee7be54c0d fix: hide passwords in API response
- Minor refactors.
- Fixes bugs in SelectTag component.
- Update vite.
2024-10-23 05:25:10 +05:30
Abhinav Raut
4932fa058a WIP: Multi tag select rule evaluator for contains operator
- rename middlewares
- Update config.sample.toml
2024-10-22 04:12:13 +05:30
Abhinav Raut
b1975d6484 feat: graceful shutdown
- feat: sets inter as the app font
- feat: update colour theme
- remove unncesary redirects after form is saved
- feat: addsconv  reference number in information accordion
- feat: adds reference number filter to conversation list
- feat: adds title for router components
- chore: remove unused uuid columns from tables
2024-10-22 02:52:36 +05:30
Abhinav Raut
98df9efd63 feat: adds dropdown to automation form fields
- feat: adds csrf token check
- feat: adds conversation sub and unsub for WS updates.
- Clean up and remove unncessary code
- refactor and simplify auth middlewares
- fix: automation rules
- Update schema.sql
2024-10-14 01:50:08 +05:30
Abhinav Raut
7e15995048 fix: file uploads with same file names replacing previous files, switches to uuids for stored filenames.
- minor refactor and fixes.
2024-10-10 02:59:00 +05:30
Abhinav Raut
671b2371b5 feat: attachment download / view button on preview
- adds /compact apis for fetching teams and users
- adds form field to allow admin to set user password.
- fix: inline images for incoming email.
- save content id & disposition for each media.
- Update to schema.sql
2024-10-09 03:50:53 +05:30
Abhinav Raut
bcd6a4ab0e refactor & cleanup sso, templates, notification pages. 2024-09-30 05:04:58 +05:30
Abhinav Raut
f4584dc3c1 feat: inline image attachments. 2024-09-24 05:48:43 +05:30
Abhinav Raut
0e84fac099 feat: ACL and ABAC
- Simplify ws package.
2024-09-19 04:17:03 +05:30
Abhinav Raut
a38edb1572 refactor: notifications package.
- minor refactors in conversations pkg.
2024-08-27 04:16:34 +05:30
Abhinav Raut
704c485b6a refactor 2024-08-09 03:55:20 +05:30
Abhinav Raut
ead54665fb wip: oidc 2024-07-31 04:02:34 +05:30
Abhinav Raut
3d6d513ba9 more commits. 2024-07-29 04:03:19 +05:30
Abhinav Raut
9719073f70 kill message pkg. 2024-07-29 03:12:52 +05:30