9 Commits

Author	SHA1	Message	Date
Abhinav Raut	634fc66e9f	Translate welcome to libredesk email subject ... - Update all SQL queries to add missing columns - Update the create conversation API to allow setting the initiator of a conversation. For example, we might want to use this API to create a conversation on behalf of a customer, with the first message coming from the customer instead of the agent. This param allows this. - Minor refactors and clean up - Tidy go.mod - Rename structs to reflect purpose - Create focus structs for scanning JSON payloads for clarity.	2025-08-28 00:34:56 +05:30
Abhinav Raut	6b6549cb03	standardize i18n keys for consistency rename keys ... fix: avatar url `null` console warnings.	2025-04-03 01:21:12 +05:30
Abhinav Raut	4361250c73	feat: backend api response translations	2025-04-03 01:21:12 +05:30
Abhinav Raut	d3c2cc2527	feat: add CSAT sending functionality and improve error handling in templates ... feat: automation action to send CSAT. - minor refactors.	2025-02-02 21:03:09 +05:30
Abhinav Raut	57015186bc	refactor and update doc strings.	2025-02-02 17:07:08 +05:30
Abhinav Raut	0c54abbbad	refactor: rename modules and imports to reflect project name	2025-01-11 21:46:29 +05:30
Abhinav Raut	d8e29b569f	feat: conversation snooze ... feat: command menu on press ctrl + k feat: CSAT email when a conversation is marked resolved. feat(AI) ✨ agent message rewriting with OpenAI prompts	2025-01-08 06:34:28 +05:30
Abhinav Raut	7f4f8ecf66	fix[frontend]: sidebar active state ... - replace conversation sidebar with shadcn sidebar - refactor: rename and simplify permissions for better clarity and usability - WIP - Snoozing of conversations and UI.	2025-01-07 04:23:27 +05:30
Abhinav Raut	caf8e7d34d	WIP: MVP with shadcn sidebar ... - csat - SLA - email notification templates	2025-01-06 02:39:44 +05:30