Abhinav Raut
d9bc4d1c0d
fix: update conversation list item last message timestamp every 60 seconds
2025-05-31 18:54:08 +05:30
Abhinav Raut
087c8ad491
fix: incorrect label in macro form team select combobox
2025-05-31 18:35:48 +05:30
Abhinav Raut
65cac843cb
fix: IMAP fetch blocking introduced by header fetching in this commit - 9a651702ce
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Two separate fetches caused blocking when first fetch wasn't fully consumed.
Collect all envelope/header data first, then process to prevent deadlock.
2025-05-31 18:24:05 +05:30
Abhinav Raut
23b0481f24
update reference number format in conversation insert query, use - #number format instead of square bracket
2025-05-30 02:01:51 +05:30
Abhinav Raut
9a651702ce
fix[imap]: skip auto reply email messages
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Fixes #94
2025-05-30 02:00:18 +05:30
Abhinav Raut
a0203f882e
fix: allow changing conversation status to resolved again & again as agent might change the snooze duration
2025-05-30 00:46:30 +05:30
Abhinav Raut
75425ca0dd
Merge pull request #98 from abhinavxd/feat/dark-mode
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feat: dark mode
2025-05-29 01:52:31 +05:30
Abhinav Raut
c2849fa63d
fix views sidebar collapsible trigger
2025-05-29 01:48:29 +05:30
Abhinav Raut
b20c7845ac
update sidebar icons for inbox navigation
2025-05-29 01:34:38 +05:30
Abhinav Raut
38a5b25b1f
remove search icon from search header
2025-05-29 01:11:14 +05:30
Abhinav Raut
9dce155ebc
fix: sidebar header spacing and ui improvements for search icon
2025-05-29 01:10:58 +05:30
Abhinav Raut
314341b40d
fix: make both sections of macro preview 1. list and 2. preview scrollable separately.
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- Update styles and colors for dark mode
2025-05-29 00:53:10 +05:30
Abhinav Raut
1f6e3322aa
update sidebar background color and improve dark mode styles / colors
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fix: email validation trigger in reply box
2025-05-29 00:52:16 +05:30
Abhinav Raut
102ba99b3c
fix: toggle fullscreen state correctly in ReplyBox component
2025-05-29 00:39:14 +05:30
Abhinav Raut
8285575f1c
update styles for convo list
2025-05-28 02:31:34 +05:30
Abhinav Raut
01d3b590a9
update sidebar foreground text color to improve contrast
2025-05-28 02:02:54 +05:30
Abhinav Raut
210e0de1ae
feat: dark mode
2025-05-28 01:50:35 +05:30
Abhinav Raut
1f8fdf2ef6
Merge pull request #95 from abhinavxd/feat/sla-metric-next-response-time
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Feature : Next response SLA metric
2025-05-27 03:19:52 +05:30
Abhinav Raut
696e4780ac
refactor: reuse existing i18n keys for sla translations
2025-05-27 02:52:33 +05:30
Abhinav Raut
3998798e54
refactor: rename SQL query names and struct fields for clarity and consistency
2025-05-27 02:45:43 +05:30
Abhinav Raut
70b5da29e1
fix: change SLA deadline fields to use nullable types
2025-05-26 03:48:41 +05:30
Abhinav Raut
88ef5d26db
fix: update sla timestamps to nullable types
2025-05-26 03:48:41 +05:30
Abhinav Raut
54bad59392
fix: getConversation to handle nullable UUID parameter
2025-05-26 03:48:41 +05:30
Abhinav Raut
506bb91e20
fix: make sla metric timestamps nullable
2025-05-26 03:48:41 +05:30
Abhinav Raut
d1478e1971
fix: clarify comment on SendNotification method regarding SLA linkage
2025-05-26 03:48:41 +05:30
Abhinav Raut
5583b472f7
fix: change debug logs to info level for scheduled SLA notifications
2025-05-26 03:48:41 +05:30
Abhinav Raut
b715483260
refactor(conversation): reduce DB I/O by using existing appliedSLAID from conversation
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- Passes appliedSLAID directly to SLA logic instead of refetching
- Adds appliedSLAID field to conversation struct (already fetched in get-conversation query)
2025-05-26 03:48:41 +05:30
Abhinav Raut
8ce0464603
fix: simplify time_delay validation in SLA notification schema
2025-05-26 03:48:41 +05:30
Abhinav Raut
a84ed1ed32
Allow setting any value for SLA delay duration, replace select with input text
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Validations to delay duration
2025-05-26 03:48:41 +05:30
Abhinav Raut
7426a09478
feat: allow setting metric per SLA notification, so admins can set SLA alert per metric or just set to all if they want a notification to be sent for all metrics
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- Make sla time fields (first response, next response, resolution) optional, only 1 field is required.
2025-05-26 03:48:41 +05:30
Abhinav Raut
8ad2f078ac
fix sql query
2025-05-26 03:48:41 +05:30
Abhinav Raut
9226063db3
fix: remove queries using conversation.applied_sla_id
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as this column is removed
- fix sql query
2025-05-26 03:48:41 +05:30
Abhinav Raut
a9fd4fe2b6
fix: uise existing set next sla deadline sql query and remove duplicate query.
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- remove previously added `applied_sla_id` column to conversations table as it was causing cyclic dep
2025-05-26 03:48:41 +05:30
Abhinav Raut
7e8c9962c3
Fixes for next response time sla metric
2025-05-26 03:48:41 +05:30
Abhinav Raut
cf20142e40
fix(sla-badge): emit SLA status on change so callers can react
2025-05-26 03:48:41 +05:30
Abhinav Raut
8654a04dcf
fix: make sure sla badges re-render on timestamp changes, use a composite :key
2025-05-26 03:48:41 +05:30
Abhinav Raut
4c766d8ccb
wip: next response metric for sla
2025-05-26 03:48:41 +05:30
Abhinav Raut
cb1ec7eb8e
fix(availability-status): prevent 'away_and_reassigning' and away_manual agents from being set to 'offline' due to incorrect SQL
2025-05-24 19:42:41 +05:30
Abhinav Raut
a89c3dbe04
fix(agent-availability): skip activity log creation when agent returns online from inactivity as it can spam activity logs.
2025-05-20 00:53:28 +05:30
Abhinav Raut
e2319714ca
fix(imap-email): lowercase all envelope email addresses for consistent matching and deduplication
2025-05-20 00:02:15 +05:30
Abhinav Raut
172f78262e
docs: fix typo
2025-05-18 22:06:59 +05:30
Abhinav Raut
f53d5f188f
docs: update Nginx configuration for client IP and set max body size to 100MB, remove bold styling from sso headings.
2025-05-18 22:04:13 +05:30
Abhinav Raut
55ec962003
fix(activity-log): replace RemoteIP with fast-realip pkg for accurate IP retrieval
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- Update go version to 1.24.3
2025-05-18 21:48:15 +05:30
Abhinav Raut
d3b1955cb2
fix(activity-log): update activity type labels from 'User' to 'Agent'
2025-05-18 21:48:15 +05:30
Abhinav Raut
fac496fef2
Update README.md
2025-05-18 13:27:42 +05:30
Abhinav Raut
c36a425a1e
Update README.md
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Add activity log feature description to README
2025-05-18 13:27:07 +05:30
Abhinav Raut
f43ab5041e
feat(auth): record login time and insert activity log for OIDC login
2025-05-18 12:06:09 +05:30
Abhinav Raut
cd0ff1b67d
Revert: Add subject back to conversation sidebar as old conversations will not have subject in message meta, so the sidebar subject needs to be shown for now.
2025-05-17 21:54:39 +05:30
Abhinav Raut
5bc065469d
Merge pull request #92 from abhinavxd/feat/activity/audit-log
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Feature - Activity log / audit log
2025-05-17 21:23:18 +05:30
Abhinav Raut
77be86b1f4
chore: move features/filterbuilder.vue to components/filterbuilder.vue
2025-05-17 21:18:32 +05:30
