fix: agents availability status changing to online after doing an email password login even after being Away or in Reassinging Replies status.

This was not affecting OIDC login just email password login

.github/ISSUE_TEMPLATE/confirmed-bug.md

@@ -0,0 +1,16 @@
+---
+name: Confirmed Bug Report
+about: Report a confirmed bug in Libredesk
+title: "[Bug] <brief summary>"
+labels: bug
+assignees: ""
+---
+
+**Version:**
+- libredesk: [eg: v0.7.0]
+
+**Description of the bug and steps to reproduce:**
+A clear and concise description of what the bug is.
+
+**Logs / Screenshots:**
+Attach any relevant logs or screenshots to help diagnose the issue.

.github/ISSUE_TEMPLATE/possible-bug.md

@@ -0,0 +1,16 @@
+---
+name: Possible Bug Report
+about: Something in Libredesk might be broken but needs confirmation
+title: "[Possible Bug] <brief summary>"
+labels: bug, needs-investigation
+assignees: ""
+---
+
+**Version:**
+ - libredesk: [eg: v0.7.0]
+ 
+**Description of the bug and steps to reproduce:**
+A clear and concise description of what the bug is.
+
+**Logs / Screenshots:**
+Attach any relevant logs or screenshots to help diagnose the issue.

cmd/login.go

@@ -3,7 +3,6 @@ package main
 import (
 	amodels "github.com/abhinavxd/libredesk/internal/auth/models"
 	"github.com/abhinavxd/libredesk/internal/envelope"
-	umodels "github.com/abhinavxd/libredesk/internal/user/models"
 	realip "github.com/ferluci/fast-realip"
 	"github.com/valyala/fasthttp"
 	"github.com/zerodha/fastglue"
@@ -42,12 +41,6 @@ func handleLogin(r *fastglue.Request) error {
 		return sendErrorEnvelope(r, envelope.NewError(envelope.GeneralError, app.i18n.T("user.accountDisabled"), nil))
 	}
 
-	// Set user availability status to online.
-	if err := app.user.UpdateAvailability(user.ID, umodels.Online); err != nil {
-		return sendErrorEnvelope(r, err)
-	}
-	user.AvailabilityStatus = umodels.Online
-
 	if err := app.auth.SaveSession(amodels.User{
 		ID:        user.ID,
 		Email:     user.Email.String,

docs/docs/api-getting-started.md

@@ -0,0 +1,30 @@
+# API getting started
+
+You can access the Libredesk API to interact with your instance programmatically.
+
+## Generating API keys
+
+1. **Edit agent**: Go to Admin → Teammate → Agent → Edit
+2. **Generate new API key**: An API Key and API Secret will be generated for the agent
+3. **Save the credentials**: Keep both the API Key and API Secret secure
+4. **Key management**: You can revoke / regenerate API keys at any time from the same page
+
+## Using the API
+
+LibreDesk supports two authentication schemes:
+
+### Basic authentication
+```bash
+curl -X GET "https://your-libredesk-instance.com/api/endpoint" \
+  -H "Authorization: Basic <base64_encoded_key:secret>"
+```
+
+### Token authentication
+```bash
+curl -X GET "https://your-libredesk-instance.com/api/endpoint" \
+  -H "Authorization: token your_api_key:your_api_secret"
+```
+
+## API Documentation
+
+Complete API documentation with available endpoints and examples coming soon.

docs/mkdocs.yml

@@ -32,6 +32,7 @@ nav:
       - Email Templates: templating.md
       - SSO Setup: sso.md
       - Webhooks: webhooks.md
+      - API Getting Started: api-getting-started.md
   - Contributions:
       - Developer Setup: developer-setup.md
       - Translate Libredesk: translations.md

frontend/src/features/search/SearchResults.vue

@@ -1,105 +1,139 @@
 <template>
   <div class="max-w-5xl mx-auto p-6 min-h-screen">
-    <div class="space-y-8">
+    <Tabs :default-value="defaultTab" v-model="activeTab">
-      <div
+      <TabsList class="grid w-full mb-6" :class="tabsGridClass">
-        v-for="(items, type) in results"
+        <TabsTrigger v-for="(items, type) in results" :key="type" :value="type" class="capitalize">
-        :key="type"
+          {{ type }} ({{ items.length }})
-        class="bg-card rounded shadow overflow-hidden"
+        </TabsTrigger>
-      >
+      </TabsList>
-        <!-- Header for each section -->
-        <h2
-          class="bg-primary dark:bg-primary text-lg font-bold text-white dark:text-primary-foreground py-2 px-6 capitalize"
-        >
-          {{ type }}
-        </h2>
 
-        <!-- No results message -->
+      <TabsContent v-for="(items, type) in results" :key="type" :value="type" class="mt-0">
-        <div v-if="items.length === 0" class="p-6 text-gray-500 dark:text-muted-foreground">
+        <div class="bg-background rounded border overflow-hidden">
-          {{
+          <!-- No results message -->
-            $t('globals.messages.noResults', {
+          <div v-if="items.length === 0" class="p-8 text-center text-muted-foreground">
-              name: type
+            <div class="text-lg font-medium mb-2">
-            })
+              {{
-          }}
+                $t('globals.messages.noResults', {
-        </div>
+                  name: type
+                })
+              }}
+            </div>
+            <div class="text-sm">{{ $t('search.adjustSearchTerms') }}</div>
+          </div>
 
-        <!-- Results list -->
+          <!-- Results list -->
-        <div class="divide-y divide-gray-200 dark:divide-border">
+          <div v-else class="divide-y divide-border">
-          <div
+            <div
-            v-for="item in items"
+              v-for="item in items"
-            :key="item.id || item.uuid"
+              :key="item.id || item.uuid"
-            class="p-6 hover:bg-gray-100 dark:hover:bg-accent transition duration-300 ease-in-out group"
+              class="p-6 hover:bg-accent/50 transition duration-200 ease-in-out group"
-          >
-            <router-link
-              :to="{
-                name: 'inbox-conversation',
-                params: {
-                  uuid: type === 'conversations' ? item.uuid : item.conversation_uuid,
-                  type: 'assigned'
-                }
-              }"
-              class="block"
             >
-              <div class="flex justify-between items-start">
+              <router-link
-                <div class="flex-grow">
+                :to="{
-                  <!-- Reference number -->
+                  name: 'inbox-conversation',
-                  <div
+                  params: {
-                    class="text-sm font-semibold mb-2 group-hover:text-primary dark:group-hover:text-primary transition duration-300"
+                    uuid: type === 'conversations' ? item.uuid : item.conversation_uuid,
-                  >
+                    type: 'assigned'
-                    #{{
+                  }
-                      type === 'conversations'
+                }"
-                        ? item.reference_number
+                class="block"
-                        : item.conversation_reference_number
+              >
-                    }}
+                <div class="flex justify-between items-start">
+                  <div class="flex-grow">
+                    <!-- Reference number -->
+                    <div
+                      class="text-sm font-semibold mb-2 text-muted-foreground group-hover:text-primary transition duration-200"
+                    >
+                      #{{
+                        type === 'conversations'
+                          ? item.reference_number
+                          : item.conversation_reference_number
+                      }}
+                    </div>
+
+                    <!-- Content -->
+                    <div
+                      class="text-foreground font-medium mb-2 text-lg group-hover:text-primary transition duration-200"
+                    >
+                      {{
+                        truncateText(
+                          type === 'conversations' ? item.subject : item.text_content,
+                          100
+                        )
+                      }}
+                    </div>
+
+                    <!-- Timestamp -->
+                    <div class="text-sm text-muted-foreground flex items-center">
+                      <ClockIcon class="h-4 w-4 mr-1" />
+                      {{
+                        formatDate(
+                          type === 'conversations' ? item.created_at : item.conversation_created_at
+                        )
+                      }}
+                    </div>
                   </div>
 
-                  <!-- Content -->
+                  <!-- Right arrow icon -->
                   <div
-                    class="text-gray-900 dark:text-card-foreground font-medium mb-2 text-lg group-hover:text-gray-950 dark:group-hover:text-foreground transition duration-300"
+                    class="bg-secondary rounded-full p-2 group-hover:bg-primary transition duration-200"
                   >
-                    {{
+                    <ChevronRightIcon
-                      truncateText(type === 'conversations' ? item.subject : item.text_content, 100)
+                      class="h-5 w-5 text-secondary-foreground group-hover:text-primary-foreground"
-                    }}
+                      aria-hidden="true"
-                  </div>
+                    />
-
-                  <!-- Timestamp -->
-                  <div class="text-sm text-gray-500 dark:text-muted-foreground flex items-center">
-                    <ClockIcon class="h-4 w-4 mr-1" />
-                    {{
-                      formatDate(
-                        type === 'conversations' ? item.created_at : item.conversation_created_at
-                      )
-                    }}
                   </div>
                 </div>
-
+              </router-link>
-                <!-- Right arrow icon -->
+            </div>
-                <div
-                  class="bg-gray-200 dark:bg-secondary rounded-full p-2 group-hover:bg-primary dark:group-hover:bg-primary transition duration-300"
-                >
-                  <ChevronRightIcon
-                    class="h-5 w-5 text-gray-700 dark:text-secondary-foreground group-hover:text-white dark:group-hover:text-primary-foreground"
-                    aria-hidden="true"
-                  />
-                </div>
-              </div>
-            </router-link>
           </div>
         </div>
-      </div>
+      </TabsContent>
-    </div>
+    </Tabs>
   </div>
 </template>
 <script setup>
+import { computed, ref, watch } from 'vue'
 import { ChevronRightIcon, ClockIcon } from 'lucide-vue-next'
 import { format, parseISO } from 'date-fns'
+import { Tabs, TabsContent, TabsList, TabsTrigger } from '@/components/ui/tabs'
 
-defineProps({
+const props = defineProps({
   results: {
     type: Object,
     required: true
   }
 })
 
+// Get the first available tab as default
+const defaultTab = computed(() => {
+  const types = Object.keys(props.results)
+  return types.length > 0 ? types[0] : ''
+})
+
+const activeTab = ref('')
+
+// Watch for changes in results and set the first tab as active
+watch(
+  () => props.results,
+  (newResults) => {
+    const types = Object.keys(newResults)
+    if (types.length > 0 && !activeTab.value) {
+      activeTab.value = types[0]
+    }
+  },
+  { immediate: true }
+)
+
+// Dynamic grid class based on number of tabs
+const tabsGridClass = computed(() => {
+  const tabCount = Object.keys(props.results).length
+  if (tabCount <= 2) return 'grid-cols-2'
+  if (tabCount <= 3) return 'grid-cols-3'
+  if (tabCount <= 4) return 'grid-cols-4'
+  return 'grid-cols-5'
+})
+
 const formatDate = (dateString) => {
   const date = parseISO(dateString)
   return format(date, 'MMM d, yyyy HH:mm')

go.mod

@@ -38,7 +38,7 @@ require (
 	github.com/zerodha/simplesessions/v3 v3.0.0
 	golang.org/x/crypto v0.38.0
 	golang.org/x/mod v0.17.0
-	golang.org/x/oauth2 v0.21.0
+	golang.org/x/oauth2 v0.27.0
 )
 
 require (

go.sum

@@ -140,8 +140,6 @@ github.com/pmezard/go-difflib v1.0.0 h1:4DBwDE0NGyQoBHbLQYPwSUPoCMWR5BEzIk/f1lZb
 github.com/pmezard/go-difflib v1.0.0/go.mod h1:iKH77koFhYxTK1pcRnkKkqfTogsbg7gZNVY4sRDYZ/4=
 github.com/redis/go-redis/v9 v9.5.5 h1:51VEyMF8eOO+NUHFm8fpg+IOc1xFuFOhxs3R+kPu1FM=
 github.com/redis/go-redis/v9 v9.5.5/go.mod h1:hdY0cQFCN4fnSYT6TkisLufl/4W5UIXyv0b/CLO2V2M=
-github.com/rhnvrm/simples3 v0.9.0 h1:It6/glyqRTRooRzXcYOuqpKwjGg3lsXgNmeGgxpBtjA=
-github.com/rhnvrm/simples3 v0.9.0/go.mod h1:Y+3vYm2V7Y4VijFoJHHTrja6OgPrJ2cBti8dPGkC3sA=
 github.com/rhnvrm/simples3 v0.9.1 h1:pYfEe2wTjx8B2zFzUdy4kZn3I3Otd9ZvzIhHkFR85kE=
 github.com/rhnvrm/simples3 v0.9.1/go.mod h1:Y+3vYm2V7Y4VijFoJHHTrja6OgPrJ2cBti8dPGkC3sA=
 github.com/rivo/uniseg v0.2.0/go.mod h1:J6wj4VEh+S6ZtnVlnTBMWIodfgj8LQOQFoIToxlJtxc=
@@ -211,8 +209,8 @@ golang.org/x/net v0.0.0-20220722155237-a158d28d115b/go.mod h1:XRhObCWvk6IyKnWLug
 golang.org/x/net v0.6.0/go.mod h1:2Tu9+aMcznHK/AK1HMvgo6xiTLG5rD5rZLDS+rp2Bjs=
 golang.org/x/net v0.40.0 h1:79Xs7wF06Gbdcg4kdCCIQArK11Z1hr5POQ6+fIYHNuY=
 golang.org/x/net v0.40.0/go.mod h1:y0hY0exeL2Pku80/zKK7tpntoX23cqL3Oa6njdgRtds=
-golang.org/x/oauth2 v0.21.0 h1:tsimM75w1tF/uws5rbeHzIWxEqElMehnc+iW793zsZs=
+golang.org/x/oauth2 v0.27.0 h1:da9Vo7/tDv5RH/7nZDz1eMGS/q1Vv1N/7FCrBhI9I3M=
-golang.org/x/oauth2 v0.21.0/go.mod h1:XYTD2NtWslqkgxebSiOHnXEap4TF09sJSc7H1sXbhtI=
+golang.org/x/oauth2 v0.27.0/go.mod h1:onh5ek6nERTohokkhCD/y2cV4Do3fxFHFuAejCkRWT8=
 golang.org/x/sync v0.0.0-20190423024810-112230192c58/go.mod h1:RxMgew5VJxzue5/jJTE5uejpjVlOe/izrB70Jof72aM=
 golang.org/x/sync v0.0.0-20220722155255-886fb9371eb4/go.mod h1:RxMgew5VJxzue5/jJTE5uejpjVlOe/izrB70Jof72aM=
 golang.org/x/sync v0.1.0/go.mod h1:RxMgew5VJxzue5/jJTE5uejpjVlOe/izrB70Jof72aM=

i18n/en.json

@@ -568,6 +568,7 @@
   "search.noResultsForQuery": "No results found for query `{query}`. Try a different search term.",
   "search.minQueryLength": " Please enter at least {length} characters to search.",
   "search.searchBy": "Search by reference number, contact email address or messages in conversations.",
+  "search.adjustSearchTerms": "Try adjusting your search terms or filters.",
   "sla.overdueBy": "Overdue by",
   "sla.met": "SLA met",
   "view.form.description": "Create and save custom filter views for quick access to your conversations.",

internal/conversation/queries.sql

@@ -438,6 +438,7 @@ SELECT
     m.sender_type,
     m.sender_id,
     m.meta,
+    c.uuid as conversation_uuid,
     COALESCE(
         json_agg(
             json_build_object(
@@ -452,10 +453,11 @@ SELECT
         '[]'::json
     ) AS attachments
 FROM conversation_messages m
+INNER JOIN conversations c ON c.id = m.conversation_id
 LEFT JOIN media ON media.model_type = 'messages' AND media.model_id = m.id
 WHERE m.uuid = $1
 GROUP BY 
-    m.id, m.created_at, m.updated_at, m.status, m.type, m.content, m.uuid, m.private, m.sender_type
+    m.id, m.created_at, m.updated_at, m.status, m.type, m.content, m.uuid, m.private, m.sender_type, c.uuid
 ORDER BY m.created_at;
 
 -- name: get-messages