mirror of
https://github.com/zulip/zulip.git
synced 2025-11-04 14:03:30 +00:00
docs: Replace support@zulipchat.com with support@zulip.com.
The new address is cleaner and shorter.
This commit is contained in:
committed by
Mateusz Mandera
parent
501e7c44dc
commit
4d2b1673f8
@@ -36,7 +36,7 @@ follows:
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This command will print the registration data it would send to the
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This command will print the registration data it would send to the
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mobile push notifications service, ask you to accept the terms of
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mobile push notifications service, ask you to accept the terms of
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service, and if you accept, register your server. If you have trouble,
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service, and if you accept, register your server. If you have trouble,
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email support@zulipchat.com with the output of this command.
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email support@zulip.com with the output of this command.
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1. If you or your users have already set up the Zulip mobile app,
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1. If you or your users have already set up the Zulip mobile app,
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you'll each need to log out and log back in again in order to start
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you'll each need to log out and log back in again in order to start
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@@ -146,7 +146,7 @@ and privacy in mind:
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by a small team of security expert engineers.
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by a small team of security expert engineers.
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If you have any questions about the security model, contact
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If you have any questions about the security model, contact
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support@zulipchat.com.
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support@zulip.com.
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## Submitting statistics
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## Submitting statistics
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@@ -135,7 +135,7 @@
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<hr>
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<hr>
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<div class="support-link">
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<div class="support-link">
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<p>
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<p>
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Contact <a href="mailto:support@zulipchat.com">support@zulipchat.com</a>
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Contact <a href="mailto:support@zulip.com">support@zulip.com</a>
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for billing history or to make changes to your subscription.
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for billing history or to make changes to your subscription.
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</p>
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</p>
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</div>
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</div>
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@@ -155,7 +155,7 @@
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</div>
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</div>
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<div class="support-link">
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<div class="support-link">
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<p>
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<p>
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Contact <a href="mailto:support@zulipchat.com">support@zulipchat.com</a> for billing history.
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Contact <a href="mailto:support@zulip.com">support@zulip.com</a> for billing history.
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</p>
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</p>
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</div>
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</div>
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{% else %}
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{% else %}
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@@ -222,7 +222,7 @@
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<div class="support-link">
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<div class="support-link">
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<p>
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<p>
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We're happy to help!
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We're happy to help!
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Contact <a href="mailto:support@zulipchat.com">support@zulipchat.com</a>
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Contact <a href="mailto:support@zulip.com">support@zulip.com</a>
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for any billing-related questions.
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for any billing-related questions.
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</p>
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</p>
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</div>
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</div>
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@@ -66,6 +66,6 @@ chat model.
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## Decide on a payment plan.
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## Decide on a payment plan.
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See [zulipchat.com/plans](https://zulipchat.com/plans) for Cloud
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See [zulipchat.com/plans](https://zulipchat.com/plans) for Cloud
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pricing, or email <support@zulipchat.com> for on-premise support
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pricing, or email <support@zulip.com> for on-premise support
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options. We also offer affordable paid installation help that includes
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options. We also offer affordable paid installation help that includes
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installing and configuring Zulip.
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installing and configuring Zulip.
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@@ -64,7 +64,7 @@
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<a href="https://zulip.readthedocs.io/en/latest/production/export-and-import.html">on-premise</a>) ensure you can always move
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<a href="https://zulip.readthedocs.io/en/latest/production/export-and-import.html">on-premise</a>) ensure you can always move
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from our hosting to yours (and back). If
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from our hosting to yours (and back). If
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you’d like to do a migration, email
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you’d like to do a migration, email
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support@zulipchat.com and we’ll get you started!
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support@zulip.com and we’ll get you started!
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</p>
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</p>
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</div>
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</div>
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<div class="faq">
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<div class="faq">
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@@ -43,7 +43,7 @@ it’s easy to write bots that send things into or out of Zulip.
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[Click here](https://zulipchat.com/new) to create an organization; it
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[Click here](https://zulipchat.com/new) to create an organization; it
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only takes only about 30 seconds. If you decide to continue using it, just email
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only takes only about 30 seconds. If you decide to continue using it, just email
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support@zulipchat.com to tell us you’re a mystery hunt team.
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support@zulip.com to tell us you’re a mystery hunt team.
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**Where do I go for further information?**
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**Where do I go for further information?**
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@@ -97,7 +97,7 @@ commercial offerings. This offer extends to any community involved in
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supporting free and open source software: development projects, foundations,
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supporting free and open source software: development projects, foundations,
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meetups, hackathons, conference committees, and more. If you’re not sure
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meetups, hackathons, conference committees, and more. If you’re not sure
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whether your organization qualifies, send us an email at
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whether your organization qualifies, send us an email at
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support@zulipchat.com.
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support@zulip.com.
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### Moderation suite.
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### Moderation suite.
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@@ -88,7 +88,7 @@ like Category Theory).
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This free hosting is supported by (and is identical to)
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This free hosting is supported by (and is identical to)
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zulipchat.com’s commercial offerings. If you’re not sure whether your
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zulipchat.com’s commercial offerings. If you’re not sure whether your
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organization qualifies, send us an email at support@zulipchat.com.
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organization qualifies, send us an email at support@zulip.com.
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### Native LaTeX support powered by KaTeX
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### Native LaTeX support powered by KaTeX
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@@ -9,7 +9,7 @@ these methods.
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LDAP and various custom SSO login methods are currently restricted to
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LDAP and various custom SSO login methods are currently restricted to
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self-hosted Zulips only. SAML authentication is supported by Zulip
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self-hosted Zulips only. SAML authentication is supported by Zulip
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Cloud but requires contacting support@zulipchat.com to configure it.
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Cloud but requires contacting support@zulip.com to configure it.
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**Note:** If you are running your own server,
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**Note:** If you are running your own server,
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[read this](https://zulip.readthedocs.io/en/latest/production/authentication-methods.html)
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[read this](https://zulip.readthedocs.io/en/latest/production/authentication-methods.html)
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@@ -9,7 +9,7 @@ channels:
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to a couple days later, but Zulip's threading makes it easy for us
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to a couple days later, but Zulip's threading makes it easy for us
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to reply to every thread. Please read the community conventions
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to reply to every thread. Please read the community conventions
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(linked above) and choose a topic when starting a conversation.
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(linked above) and choose a topic when starting a conversation.
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* We aim to reply to [email support](mailto:support@zulipchat.com)
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* We aim to reply to [email support](mailto:support@zulip.com)
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questions within a business day. Simple queries or requests for
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questions within a business day. Simple queries or requests for
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data imports generally receive faster replies.
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data imports generally receive faster replies.
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* GitHub [server](https://github.com/zulip/zulip/issues/new), web
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* GitHub [server](https://github.com/zulip/zulip/issues/new), web
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@@ -29,5 +29,5 @@ organization.
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## Billing and commercial questions
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## Billing and commercial questions
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We provide exclusively [email support](mailto:support@zulipchat.com)
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We provide exclusively [email support](mailto:support@zulip.com)
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for sales, billing, partnerships, and other commercial questions.
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for sales, billing, partnerships, and other commercial questions.
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@@ -43,7 +43,7 @@ with lots of messages or uploaded files.
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{start_tabs}
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{start_tabs}
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1. Email support@zulipchat.com with your zulipchat.com subdomain, asking for
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1. Email support@zulip.com with your zulipchat.com subdomain, asking for
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a full export with member consent. Email us from the same address that
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a full export with member consent. Email us from the same address that
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you use to sign in to Zulip.
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you use to sign in to Zulip.
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@@ -72,7 +72,7 @@ import.
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This export is limited to paid Zulip Standard customers, though in rare
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This export is limited to paid Zulip Standard customers, though in rare
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cases may be available to other organizations in case of due legal process.
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cases may be available to other organizations in case of due legal process.
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To start this export, email support@zulipchat.com with your zulipchat.com
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To start this export, email support@zulip.com with your zulipchat.com
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subdomain, asking for a full export without member consent.
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subdomain, asking for a full export without member consent.
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You'll also need to email us evidence that you have authority to read
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You'll also need to email us evidence that you have authority to read
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@@ -115,7 +115,7 @@ GDPR:
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* The [Zulip REST API](https://zulipchat.com/api/rest) lets you
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* The [Zulip REST API](https://zulipchat.com/api/rest) lets you
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automate your processes for handling GDPR requests.
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automate your processes for handling GDPR requests.
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Contact [support@zulipchat.com](mailto:support@zulipchat.com) for
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Contact [support@zulip.com](mailto:support@zulip.com) for
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any assistance related to this topic.
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any assistance related to this topic.
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## GDPR compliance on-premises
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## GDPR compliance on-premises
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@@ -141,5 +141,5 @@ may be useful:
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There's a lot more that goes into GDPR compliance, including securing
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There's a lot more that goes into GDPR compliance, including securing
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your server infrastructure responsibly, internal policies around
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your server infrastructure responsibly, internal policies around
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access, logging, and backups, etc. If you need detailed guidance, we
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access, logging, and backups, etc. If you need detailed guidance, we
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recommend contacting support@zulipchat.com; our paid support contracts
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recommend contacting support@zulip.com; our paid support contracts
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include assistance with understanding GDPR compliance with Zulip.
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include assistance with understanding GDPR compliance with Zulip.
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@@ -29,7 +29,7 @@ First, export your data from Gitter.
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### Import into zulipchat.com
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### Import into zulipchat.com
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Email support@zulipchat.com with `gitter_data.zip` and your desired
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Email support@zulip.com with `gitter_data.zip` and your desired
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subdomain. Your imported organization will be hosted at
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subdomain. Your imported organization will be hosted at
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`<subdomain>.zulipchat.com`.
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`<subdomain>.zulipchat.com`.
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@@ -78,7 +78,7 @@ download the file.
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### Import into zulipchat.com
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### Import into zulipchat.com
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Email support@zulipchat.com with your exported archive and your desired Zulip
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Email support@zulip.com with your exported archive and your desired Zulip
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subdomain. Your imported organization will be hosted at
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subdomain. Your imported organization will be hosted at
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`<subdomain>.zulipchat.com`.
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`<subdomain>.zulipchat.com`.
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@@ -122,7 +122,7 @@ Replace `<username>` and `<server_ip>` with the appropriate values below.
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### Import into zulipchat.com
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### Import into zulipchat.com
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Email support@zulipchat.com with your exported archive,
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Email support@zulip.com with your exported archive,
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the name of the Mattermost team you want to import, and your desired Zulip
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the name of the Mattermost team you want to import, and your desired Zulip
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subdomain. Your imported organization will be hosted at
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subdomain. Your imported organization will be hosted at
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`<subdomain>.zulipchat.com`.
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`<subdomain>.zulipchat.com`.
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@@ -58,7 +58,7 @@ This step will also generate a different token starting with
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### Import into zulipchat.com
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### Import into zulipchat.com
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Email support@zulipchat.com with `slack_data.zip`, the Slack API token
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Email support@zulip.com with `slack_data.zip`, the Slack API token
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generated above, and your desired subdomain. Your imported organization will
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generated above, and your desired subdomain. Your imported organization will
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be hosted at `<subdomain>.zulipchat.com`.
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be hosted at `<subdomain>.zulipchat.com`.
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@@ -19,7 +19,7 @@ Zulip's system supports:
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In Zulip Cloud, message retention policies are available on the Zulip
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In Zulip Cloud, message retention policies are available on the Zulip
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Cloud Standard and Zulip Cloud Plus [plans](https://zulip.com/plans),
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Cloud Standard and Zulip Cloud Plus [plans](https://zulip.com/plans),
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as well as for the hundreds of communities with sponsored Cloud
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as well as for the hundreds of communities with sponsored Cloud
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Standard hosting. Contact support@zulipchat.com if you're on one of
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Standard hosting. Contact support@zulip.com if you're on one of
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these plans and would like to enable it.
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these plans and would like to enable it.
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## Important details
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## Important details
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@@ -22,7 +22,7 @@ Zulip with various common SAML Identity Providers.
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`first_name` to `user.firstName`, and `last_name` to `user.lastName`.
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`first_name` to `user.firstName`, and `last_name` to `user.lastName`.
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1. Assign the appropriate accounts in the "Assignments" tab. These are the users
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1. Assign the appropriate accounts in the "Assignments" tab. These are the users
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that will be able to log in to your Zulip organization.
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that will be able to log in to your Zulip organization.
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1. Send the following information to us at support@zulipchat.com:
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1. Send the following information to us at support@zulip.com:
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* The URL of your zulipchat-hosted organization.
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* The URL of your zulipchat-hosted organization.
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* The "Identity Provider metadata" provided by Okta for the application.
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* The "Identity Provider metadata" provided by Okta for the application.
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* The name "X" that will be displayed on the "Log in with X" button in Zulip.
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* The name "X" that will be displayed on the "Log in with X" button in Zulip.
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@@ -48,7 +48,7 @@ Zulip with various common SAML Identity Providers.
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Make sure to set the "Include in SAML assertion" flag on these parameters.
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Make sure to set the "Include in SAML assertion" flag on these parameters.
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1. The OneLogin side of configuration should be ready!
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1. The OneLogin side of configuration should be ready!
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Send the following information to us at support@zulipchat.com:
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Send the following information to us at support@zulip.com:
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* The URL of your zulipchat-hosted organization.
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* The URL of your zulipchat-hosted organization.
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* The issuer URL from the "SSO" section. It contains Identity Provider metadata that we will need.
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* The issuer URL from the "SSO" section. It contains Identity Provider metadata that we will need.
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* The name "X" that will be displayed on the "Log in with X" button in Zulip.
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* The name "X" that will be displayed on the "Log in with X" button in Zulip.
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@@ -40,7 +40,7 @@ from two_factor.utils import totp_digits
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MIT_VALIDATION_ERROR = 'That user does not exist at MIT or is a ' + \
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MIT_VALIDATION_ERROR = 'That user does not exist at MIT or is a ' + \
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'<a href="https://ist.mit.edu/email-lists">mailing list</a>. ' + \
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'<a href="https://ist.mit.edu/email-lists">mailing list</a>. ' + \
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'If you want to sign up an alias for Zulip, ' + \
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'If you want to sign up an alias for Zulip, ' + \
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'<a href="mailto:support@zulipchat.com">contact us</a>.'
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'<a href="mailto:support@zulip.com">contact us</a>.'
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WRONG_SUBDOMAIN_ERROR = "Your Zulip account is not a member of the " + \
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WRONG_SUBDOMAIN_ERROR = "Your Zulip account is not a member of the " + \
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"organization associated with this subdomain. " + \
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"organization associated with this subdomain. " + \
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"Please contact your organization administrator with any questions."
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"Please contact your organization administrator with any questions."
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Reference in New Issue
Block a user