diff --git a/web/e2e-tests/drafts.test.ts b/web/e2e-tests/drafts.test.ts
index 52ea172917..fa15ab0fc7 100644
--- a/web/e2e-tests/drafts.test.ts
+++ b/web/e2e-tests/drafts.test.ts
@@ -215,7 +215,7 @@ async function test_restore_private_message_draft_via_draft_overlay(page: Page):
     await common.pm_recipient.expect(page, `${cordelia_internal_email},${hamlet_internal_email}`);
     assert.strictEqual(
         await common.get_text_from_selector(page, "title"),
-        "Cordelia, Lear's daughter, King Hamlet - Zulip Dev - Zulip",
+        "Cordelia, Lear's daughter and King Hamlet - Zulip Dev - Zulip",
         "Didn't narrow to the direct messages with cordelia and hamlet",
     );
     await page.click("#compose_close");
diff --git a/web/src/buddy_data.ts b/web/src/buddy_data.ts
index 82f0563348..898b331de9 100644
--- a/web/src/buddy_data.ts
+++ b/web/src/buddy_data.ts
@@ -259,7 +259,7 @@ export function get_title_data(user_ids_string: string, is_group: boolean): Titl
     if (is_group) {
         // For groups, just return a string with recipient names.
         return {
-            first_line: people.get_recipients(user_ids_string),
+            first_line: people.format_recipients(user_ids_string, "long"),
             second_line: "",
             third_line: "",
         };
diff --git a/web/src/inbox_ui.ts b/web/src/inbox_ui.ts
index 449106cb62..f9be4661b4 100644
--- a/web/src/inbox_ui.ts
+++ b/web/src/inbox_ui.ts
@@ -310,7 +310,7 @@ function format_dm(
     const context = {
         conversation_key: user_ids_string,
         is_direct: true,
-        rendered_dm_with: util.format_array_as_list(rendered_dm_with, "long", "conjunction"),
+        rendered_dm_with: util.format_array_as_list_with_conjuction(rendered_dm_with, "long"),
         is_group: recipient_ids.length > 1,
         user_circle_class,
         is_bot,
@@ -746,7 +746,7 @@ function row_in_search_results(keyword: string, text: string): boolean {
 
 function filter_should_hide_dm_row({dm_key}: {dm_key: string}): boolean {
     const recipients_string = people.get_recipients(dm_key);
-    const text = recipients_string.toLowerCase();
+    const text = recipients_string.join(",").toLowerCase();
 
     if (!row_in_search_results(search_keyword, text)) {
         return true;
diff --git a/web/src/narrow_title.ts b/web/src/narrow_title.ts
index 1c11a3209e..bc36b86e6e 100644
--- a/web/src/narrow_title.ts
+++ b/web/src/narrow_title.ts
@@ -55,7 +55,7 @@ export function compute_narrow_title(filter?: Filter): string {
         const user_ids = people.emails_strings_to_user_ids_string(emails);
 
         if (user_ids !== undefined) {
-            return people.get_recipients(user_ids);
+            return people.format_recipients(user_ids, "long");
         }
         if (emails.includes(",")) {
             return $t({defaultMessage: "Invalid users"});
diff --git a/web/src/people.ts b/web/src/people.ts
index 9a01460fe3..183e1c2c24 100644
--- a/web/src/people.ts
+++ b/web/src/people.ts
@@ -455,20 +455,31 @@ function _calc_user_and_other_ids(user_ids_string: string): {
     return {user_ids, other_ids};
 }
 
-export function get_recipients(user_ids_string: string): string {
+export function get_recipients(user_ids_string: string): string[] {
     // See message_store.get_pm_full_names() for a similar function.
 
     const {other_ids} = _calc_user_and_other_ids(user_ids_string);
 
     if (other_ids.length === 0) {
         // direct message with oneself
-        return my_full_name();
+        return [my_full_name()];
     }
 
     const names = get_display_full_names(other_ids);
     const sorted_names = names.sort(util.make_strcmp());
 
-    return sorted_names.join(", ");
+    return sorted_names;
+}
+
+export function format_recipients(
+    users_ids_string: string,
+    join_strategy: "long" | "narrow",
+): string {
+    const formatted_recipients_string = util.format_array_as_list_with_conjuction(
+        get_recipients(users_ids_string),
+        join_strategy,
+    );
+    return formatted_recipients_string;
 }
 
 export function pm_reply_user_string(message: Message | MessageWithBooleans): string | undefined {
diff --git a/web/src/pm_list_data.ts b/web/src/pm_list_data.ts
index bedb8d2258..82ea065b30 100644
--- a/web/src/pm_list_data.ts
+++ b/web/src/pm_list_data.ts
@@ -80,7 +80,7 @@ export function get_conversations(search_string = ""): DisplayObject[] {
 
         const reply_to = people.user_ids_string_to_emails_string(user_ids_string);
         assert(reply_to !== undefined);
-        const recipients_string = people.get_recipients(user_ids_string);
+        const recipients_string = people.format_recipients(user_ids_string, "narrow");
 
         const num_unread = unread.num_unread_for_user_ids_string(user_ids_string);
         const has_unread_mention =
diff --git a/web/src/scheduled_messages_overlay_ui.ts b/web/src/scheduled_messages_overlay_ui.ts
index 0a774d2949..636acc93e8 100644
--- a/web/src/scheduled_messages_overlay_ui.ts
+++ b/web/src/scheduled_messages_overlay_ui.ts
@@ -114,7 +114,8 @@ function format(
                 is_empty_string_topic: msg.topic === "",
             };
         } else {
-            const recipients = people.get_recipients(msg.to.join(","));
+            const user_ids_string = msg.to.join(",");
+            const recipients = people.format_recipients(user_ids_string, "long");
             msg_render_context = {
                 ...msg,
                 is_stream: false as const,
diff --git a/web/tests/buddy_data.test.cjs b/web/tests/buddy_data.test.cjs
index 711e0ae49f..2f7a2af3a5 100644
--- a/web/tests/buddy_data.test.cjs
+++ b/web/tests/buddy_data.test.cjs
@@ -189,7 +189,7 @@ test("title_data", ({override}) => {
     let is_group = true;
     const user_ids_string = "9999,1000";
     let expected_group_data = {
-        first_line: "Human Selma, Old User",
+        first_line: "Human Selma and Old User",
         second_line: "",
         third_line: "",
     };
diff --git a/web/tests/people.test.cjs b/web/tests/people.test.cjs
index f51002d840..230fd08ba0 100644
--- a/web/tests/people.test.cjs
+++ b/web/tests/people.test.cjs
@@ -522,11 +522,11 @@ test_people("pm_lookup_key", () => {
 test_people("get_recipients", () => {
     people.add_active_user(isaac);
     people.add_active_user(linus);
-    assert.equal(people.get_recipients("30"), "Me Myself");
-    assert.equal(people.get_recipients("30,32"), "Isaac Newton");
+    assert.deepEqual(people.get_recipients("30"), ["Me Myself"]);
+    assert.deepEqual(people.get_recipients("30,32"), ["Isaac Newton"]);
 
     muted_users.add_muted_user(304);
-    assert.equal(people.get_recipients("304,32"), "Isaac Newton, translated: Muted user");
+    assert.deepEqual(people.get_recipients("304,32"), ["Isaac Newton", "translated: Muted user"]);
 });
 
 test_people("get_full_name", () => {