From 76deb33542b749b37940a848fa8f837a020dbe7a Mon Sep 17 00:00:00 2001 From: Alya Abbott Date: Mon, 31 Mar 2025 14:55:02 -0700 Subject: [PATCH] help: Improve inbox and recent conversations docs. Fixes #27191. --- help/inbox.md | 7 +++++++ help/include/inbox-instructions.md | 6 ++++-- help/include/recent-conversations.md | 6 +++++- 3 files changed, 16 insertions(+), 3 deletions(-) diff --git a/help/inbox.md b/help/inbox.md index 91ea241c8a..894d257a1e 100644 --- a/help/inbox.md +++ b/help/inbox.md @@ -7,6 +7,13 @@ Inbox is a convenient [home view](/help/configure-home-view) if you regularly clear all unread messages in your subscribed channels. +!!! tip "" + + To find recent conversations with no unread messages, use the [recent + conversations](/help/recent-conversations) view instead. + +## Use your inbox + {!inbox-instructions.md!} !!! keyboard_tip "" diff --git a/help/include/inbox-instructions.md b/help/include/inbox-instructions.md index 68186f3d96..a6e6b66991 100644 --- a/help/include/inbox-instructions.md +++ b/help/include/inbox-instructions.md @@ -5,7 +5,8 @@ {!go-to-inbox.md!} 1. Click on a conversation you're interested in to view it. You can return to - **Inbox** when done to select the next conversation. + your **inbox** when done (e.g., by using the **back** button in your browser + or desktop app) to select the next conversation. !!! tip "" @@ -23,7 +24,8 @@ tab in the bottom left corner of the app. 2. Tap on a conversation you're interested in to view it. You can return to - **Inbox** when done to select the next conversation. + **Inbox** when done (e.g., by using the **back* button) to select the next + conversation. !!! tip "" diff --git a/help/include/recent-conversations.md b/help/include/recent-conversations.md index 0d01f01209..e3505dccb2 100644 --- a/help/include/recent-conversations.md +++ b/help/include/recent-conversations.md @@ -1,4 +1,4 @@ -Use the **Recent conversations** view to get +Use the **recent conversations** view to get an overview of all the ongoing conversations. This view is particularly useful for catching up on messages sent while you were away. @@ -12,6 +12,10 @@ for catching up on messages sent while you were away. For example, select **Participated** to filter to the conversations you have sent messages to. +1. Click on a topic or DM conversation you're interested in to view it. You can + return to **recent conversations** when done (e.g., by using the **back** + button in your browser or desktop app) to select the next conversation. + {end_tabs} !!! tip ""