diff --git a/help/include/filter-resolved-left-sidebar.md b/help/include/filter-resolved-left-sidebar.md new file mode 100644 index 0000000000..fa7dee23a8 --- /dev/null +++ b/help/include/filter-resolved-left-sidebar.md @@ -0,0 +1,15 @@ +{start_tabs} + +{tab|desktop-web} + +1. Click on a channel in the left sidebar. + +1. Click **show all topics** at the bottom of the list of recent topics in the + selected channel. + +1. In the search box at the top of the list of topics, type `is:`. + +1. Choose **Unresolved topics** or **Resolved topics** from the typeahead + suggestions. + +{end_tabs} diff --git a/help/left-sidebar.md b/help/left-sidebar.md index 0ffe54915b..4bdd579899 100644 --- a/help/left-sidebar.md +++ b/help/left-sidebar.md @@ -75,6 +75,10 @@ information you need in the moment. {end_tabs} +### Filter by whether topics are resolved + +{!filter-resolved-left-sidebar.md!} + ### Show the left sidebar {start_tabs} diff --git a/help/resolve-a-topic.md b/help/resolve-a-topic.md index 4707ec0cff..8fd2578f11 100644 --- a/help/resolve-a-topic.md +++ b/help/resolve-a-topic.md @@ -148,6 +148,10 @@ accident. {end_tabs} +## Filter by whether topics are resolved + +{!filter-resolved-left-sidebar.md!} + ## Details * Resolving a topic works by moving the messages to a new topic.