diff --git a/templates/zerver/portico_error_pages/user_deactivated.html b/templates/zerver/portico_error_pages/user_deactivated.html
new file mode 100644
index 0000000000..c7bf1912f9
--- /dev/null
+++ b/templates/zerver/portico_error_pages/user_deactivated.html
@@ -0,0 +1,20 @@
+{% extends "zerver/portico_error_pages/portico_error_page.html" %}
+
+{% block title %}
+<title>{{ _("Account is deactivated") }} | Zulip</title>
+{% endblock %}
+
+{% block error_page_content %}
+<img src="{{ static('images/errors/400art.svg') }}" alt=""/>
+<div class="errorbox">
+    <div class="errorcontent">
+        <h1 class="lead">{{ _("Account is deactivated") }}</h1>
+        <p>
+            {% trans %}
+            Your Zulip account on <a href="{{ realm_url }}">{{ realm_url }}</a>
+            has been deactivated, and you will no longer be able to log in.
+            {% endtrans %}
+        </p>
+    </div>
+</div>
+{% endblock %}
diff --git a/zerver/tests/test_email_change.py b/zerver/tests/test_email_change.py
index ba99fb3926..e589ba820b 100644
--- a/zerver/tests/test_email_change.py
+++ b/zerver/tests/test_email_change.py
@@ -155,6 +155,8 @@ class EmailChangeTestCase(ZulipTestCase):
         do_deactivate_user(user_profile, acting_user=None)
         response = self.client_get(activation_url)
         self.assertEqual(response.status_code, 401)
+        error_page_title = "<title>Account is deactivated | Zulip</title>"
+        self.assert_in_response(error_page_title, response)
 
         do_reactivate_user(user_profile, acting_user=None)
         self.login_user(user_profile)
diff --git a/zerver/views/user_settings.py b/zerver/views/user_settings.py
index 039d1866ab..481e8a6c4a 100644
--- a/zerver/views/user_settings.py
+++ b/zerver/views/user_settings.py
@@ -61,7 +61,6 @@ AVATAR_CHANGES_DISABLED_ERROR = gettext_lazy("Avatar changes are disabled in thi
 
 def validate_email_change_request(user_profile: UserProfile, new_email: str) -> None:
     if not user_profile.is_active:
-        # TODO: Make this into a user-facing error, not JSON
         raise UserDeactivatedError
 
     if user_profile.realm.email_changes_disabled and not user_profile.is_realm_admin:
@@ -110,8 +109,16 @@ def confirm_email_change(request: HttpRequest, confirmation_key: str) -> HttpRes
 
         if user_profile.realm.deactivated:
             return redirect_to_deactivation_notice()
-
-        validate_email_change_request(user_profile, new_email)
+        try:
+            validate_email_change_request(user_profile, new_email)
+        except UserDeactivatedError:
+            context = {"realm_url": user_profile.realm.url}
+            return render(
+                request,
+                "zerver/portico_error_pages/user_deactivated.html",
+                context=context,
+                status=401,
+            )
         do_change_user_delivery_email(user_profile, new_email, acting_user=user_profile)
 
     user_profile = UserProfile.objects.get(id=email_change_object.user_profile_id)