Commit Graph

24 Commits

Author SHA1 Message Date
Lauryn Menard
ffd708ecaf support: Display next plan data on remote support view.
Currently, this will only be the case for legacy self-managed plans
that have scheduled a switch to either the Basic or Business plan.
2023-12-30 11:22:02 -08:00
Lauryn Menard
653901fc30 support: Update remote server support search test.
Creates some reusable helper functions and adds remote realms to
the search results that are checked, which gives coverage for the
remote realm user counts in the support view.
2023-12-19 14:44:26 -08:00
Lauryn Menard
9e9fec68a1 support: Add plan's estimated annual revenue to remote support view.
Also fixes formatting for per license price and moves the billing
schedule to be above this line so that it's clearer the per license
price is based on the billing schedule.
2023-12-19 14:44:26 -08:00
Lauryn Menard
fb3bd0cde1 support: Add user count data to remote support view. 2023-12-19 14:44:26 -08:00
Anders Kaseorg
cd96193768 models: Extract zerver.models.realms.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Lauryn Menard
e8500fbdb0 support: Include sponsorship request for remote server support view.
Preparation for updating the sponsorship forms template to include
information about the latest sponsorship request if sponsorship is
pending.
2023-12-13 10:28:11 -08:00
Lauryn Menard
c2a76ccb3e support: Clean up template variables for remote server support. 2023-12-11 10:33:50 -08:00
Lauryn Menard
906e667a70 corporate: Implement support_url for all BillingSession child classes.
Adds a helper since there are only a few different parameters for
all BillingSession child clases, `build_support_url`.

Also, renames `get_support_url` to more explicitly note that it
is for realms: `get_realm_support_url`.
2023-12-06 11:04:54 -08:00
Lauryn Menard
ea725aaaf3 support: Handle missing current licenses data for support views. 2023-12-06 11:01:26 -08:00
Lauryn Menard
d079a13760 support: Use shared template for current plan details on support views.
Moves the section in support views for any current plan details
to a new template: `templates/analytics/current_plan_details.html`.

Also, updates the PlanData dataclass to have a boolean that checks
if the current plan tier is the self-hosted legacy plan.
2023-12-06 11:01:26 -08:00
Lauryn Menard
6d66248d3d support: Get plan data via BillingSession for support views. 2023-12-03 14:27:07 -08:00
Lauryn Menard
8d992405a6 analytics: Get customer discount for support views. 2023-12-03 14:27:07 -08:00
Lauryn Menard
5135acd9e3 support: Use process_support_view_request for plan modifications.
Updates the support view to use process_support_view_request to
process upgrade or downgrade modifications currently implemented
for active plans.
2023-12-03 14:27:07 -08:00
Lauryn Menard
97d33a4363 support: Update billing modality via process_support_view_request. 2023-12-03 14:27:07 -08:00
Lauryn Menard
5d25cab42b analytics: Create process_support_view_request BillingSession method.
Creates a process_support_view_request method for BillingSession
to process the various support requests that relate to the billing
system.

Moves approve_realm_sponsorship, update_realm_sponsorship_status,
and attach_discount_to_realm to this new BillingSession method.

Adds a new abstract property to BillingSession to have a string
value, billing_entity_display_name, to use for support messages
sent when these requests are processed.
2023-12-03 14:27:07 -08:00
Lauryn Menard
0679bc044a corporate: Make references to billing modality consistent.
The "send_invoice" and "charge_automatically" strings used by stripe
for the `collection_method` are referred to both as the "billing
method" and "billing modality" in the billing code.

Because we send this as data to stripe as either `collection_method`
or `billing_modality`, renames any references that are any form of
"billing method".
2023-12-03 14:27:07 -08:00
Tim Abbott
5d6b635efe billing: Use better variable names for plan tiers.
The existing values didn't have our standard type-prefixing naming
scheme.

Add some extra unused placeholder values while we're at it.
2023-11-29 23:32:56 -08:00
Lauryn Menard
b167eeff08 corporate: Create change plan tier function for BillingSession.
Moves and generalizes `switch_realm_from_standard_to_plus_plan`
in stripe.py to be a more general function for changing a
CustomerPlan to a new and valid tier, `do_change_plan_to_new_tier`.

Adds a helper function with the previous function name to be used
for the support view and management command for changing a realm
from the Standard plan tier to the Plus plan tier.
2023-11-26 19:39:52 -08:00
Tim Abbott
efa423395f billing: Make support_session an explicit parameter. 2023-11-23 09:01:45 -08:00
Lauryn Menard
ec2b00e8c4 corporate: Move update_billing_method... to BillingSession class.
Moves `update_billing_method_of_current_plan` to the BillingSession
abstract class.

Adds a helper function for support views for the realm case:
`update_realm_billing_method`.
2023-11-04 17:20:49 -07:00
Lauryn Menard
5d07666362 corporate: Move update_sponsorship_status to BillingSession class.
Moves `update_sponsorship_status` to BillingSession abstract class
as `update_customer_sponsorship_status`.

Updates the support views to have a helper for updating this on a
realm: `update_realm_sponsorship_status`.
2023-11-04 17:20:49 -07:00
Lauryn Menard
d06062c179 corporate: Move approve_sponsorship to BillingSession class.
Makes `approve_sponshorship` an abstract method in BillingSession
abstract base class and moves the implementation for realms to the
RealmBillingSession child class.

Adds `approve_realm_sponsorship` helper function that's used in
the support view and initiates the billing session.
2023-11-04 17:20:49 -07:00
Lauryn Menard
ee19a9c274 corporate: Move attach_realm_discount to BillingSession class.
This moves the logic for `attach_realm_discount`, which is used in
the support view, to be in the BillingSession class.

Updates the function name to be `attach_discount_to_customer` so
that the context is generalized vs realm specific.

Updates RealmBillingSession implementation to account for actions
that are initiated by a support admin user.

Also moves the helper function `get_discount_for_realm` that is
only used in support views to `corporate/lib/support.py`.
2023-11-04 17:20:49 -07:00
Eeshan Garg
763b3c27d6 corporate: Add contact support page. 2021-10-01 17:30:01 -07:00