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118 lines
6.9 KiB
Python
118 lines
6.9 KiB
Python
# -*- coding: utf-8 -*-
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from zerver.lib.test_classes import WebhookTestCase
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class GrooveHookTests(WebhookTestCase):
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STREAM_NAME = 'groove'
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URL_TEMPLATE = '/api/v1/external/groove?stream={stream}&api_key={api_key}'
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# This test simulates the condition when a new ticket comes.
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def test_groove_ticket_started(self) -> None:
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expected_topic = u"notifications"
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expected_message = (u"New ticket from Test Name\n"
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u"```quote\n"
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u"**[Ticket #9: Test Subject](https://ghostfox.groovehq.com/groove_client/tickets/68659446)**\n"
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u"The content of the body goes here.\n"
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u"```")
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self.send_and_test_stream_message('ticket_started', expected_topic, expected_message,
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT="ticket_started")
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# This simulates the condition when a ticket
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# is assigned to an agent.
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def test_groove_ticket_assigned_agent_only(self) -> None:
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expected_topic = u"notifications"
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expected_message = (u"An open ticket has been assigned to agent@example.com\n"
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u"```quote\n"
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u"**[Ticket #9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446)**\n"
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u"```")
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self.send_and_test_stream_message('ticket_assigned_agent_only', expected_topic, expected_message,
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT="ticket_assigned")
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# This simulates the condition when a ticket
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# is assigned to an agent in a group.
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def test_groove_ticket_assigned_agent_and_group(self) -> None:
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expected_topic = u"notifications"
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expected_message = (u"An open ticket has been assigned to agent@example.com from group2\n"
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u"```quote\n"
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u"**[Ticket #9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446)**\n"
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u"```")
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self.send_and_test_stream_message('ticket_assigned_agent_and_group', expected_topic, expected_message,
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT="ticket_assigned")
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# This simulates the condition when a ticket
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# is assigned to a group.
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def test_groove_ticket_assigned_group_only(self) -> None:
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expected_topic = u"notifications"
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expected_message = (u"A pending ticket has been assigned to group2\n"
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u"```quote\n"
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u"**[Ticket #9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446)**\n"
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u"```")
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self.send_and_test_stream_message('ticket_assigned_group_only', expected_topic, expected_message,
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT="ticket_assigned")
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# This simulates the condition when a ticket
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# is assigned to no one.
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def test_groove_ticket_assigned_no_one(self) -> None:
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self.subscribe(self.test_user, self.STREAM_NAME)
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result = self.client_post(self.url, self.get_body('ticket_assigned_no_one'),
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT='ticket_assigned')
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self.assert_json_success(result)
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# This simulates the notification when an agent replied to a ticket.
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def test_groove_agent_replied(self) -> None:
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expected_topic = u"notifications"
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expected_message = (u"agent@example.com has just replied to a ticket\n"
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u"```quote\n"
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u"**[Ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295)**\n"
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u"Hello , This is a reply from an agent to a ticket\n"
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u"```")
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self.send_and_test_stream_message('agent_replied', expected_topic, expected_message,
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT="agent_replied")
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# This simulates the condition when a customer replied to a ticket.
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def test_groove_customer_replied(self) -> None:
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expected_topic = u"notifications"
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expected_message = (u"rambo@example.com has just replied to a ticket\n"
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u"```quote\n"
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u"**[Ticket #440](https://ghostfox.groovehq.com/groove_client/tickets/68666538)**\n"
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u"Hello agent, thanks for getting back. This is how a reply from customer looks like.\n"
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u"```")
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self.send_and_test_stream_message('customer_replied', expected_topic, expected_message,
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT="customer_replied")
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# This simulates the condition when an agent left a note.
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def test_groove_note_added(self) -> None:
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expected_topic = u"notifications"
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expected_message = (u"anotheragent@example.com has left a note\n"
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u"```quote\n"
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u"**[Ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295)**\n"
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u"This is a note added to a ticket\n"
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u"```")
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self.send_and_test_stream_message('note_added', expected_topic, expected_message,
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content_type="application/x-ww-form-urlencoded",
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HTTP_X_GROOVE_EVENT="note_added")
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# This is for other events than specified.
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def test_groove_ticket_state_changed(self) -> None:
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self.subscribe(self.test_user, self.STREAM_NAME)
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result = self.client_post(self.url, self.get_body('ticket_state_changed'),
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT='ticket_state_changed')
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self.assert_json_success(result)
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def test_groove_malformed_payload(self) -> None:
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self.subscribe(self.test_user, self.STREAM_NAME)
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result = self.client_post(self.url, self.get_body('malformed_payload'),
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT='ticket_started')
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self.assert_json_error(result, 'Missing required data')
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def get_body(self, fixture_name: str) -> str:
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return self.webhook_fixture_data("groove", fixture_name, file_type="json")
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