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Since FIXTURE_DIR_NAME is the name of the folder that contains the view and tests modules of the webhook and another folder called "fixtures" that store the fixtures, it is more appropriate to call it WEBHOOK_DIR_NAME, especially when we want to refer to the view module using this variable.
129 lines
4.5 KiB
Python
129 lines
4.5 KiB
Python
from zerver.lib.test_classes import WebhookTestCase
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class GrooveHookTests(WebhookTestCase):
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STREAM_NAME = "groove"
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URL_TEMPLATE = "/api/v1/external/groove?stream={stream}&api_key={api_key}"
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WEBHOOK_DIR_NAME = "groove"
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# This test simulates the condition when a new ticket comes.
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def test_groove_ticket_started(self) -> None:
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expected_topic = "notifications"
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expected_message = """
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Test Name submitted new ticket [#9: Test Subject](https://ghostfox.groovehq.com/groove_client/tickets/68659446):
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``` quote
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The content of the body goes here.
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```
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""".strip()
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self.check_webhook(
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"ticket_started",
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expected_topic,
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expected_message,
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content_type="application/x-www-form-urlencoded",
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)
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# This simulates the condition when a ticket
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# is assigned to an agent.
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def test_groove_ticket_assigned_agent_only(self) -> None:
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expected_topic = "notifications"
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expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (open) assigned to agent@example.com."
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self.check_webhook(
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"ticket_assigned__agent_only",
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expected_topic,
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expected_message,
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content_type="application/x-www-form-urlencoded",
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)
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# This simulates the condition when a ticket
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# is assigned to an agent in a group.
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def test_groove_ticket_assigned_agent_and_group(self) -> None:
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expected_topic = "notifications"
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expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (open) assigned to agent@example.com from group2."
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self.check_webhook(
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"ticket_assigned__agent_and_group",
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expected_topic,
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expected_message,
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content_type="application/x-www-form-urlencoded",
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)
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# This simulates the condition when a ticket
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# is assigned to a group.
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def test_groove_ticket_assigned_group_only(self) -> None:
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expected_topic = "notifications"
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expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (pending) assigned to group2."
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self.check_webhook(
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"ticket_assigned__group_only",
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expected_topic,
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expected_message,
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content_type="application/x-www-form-urlencoded",
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)
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# This simulates the condition when a ticket
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# is assigned to no one.
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def test_groove_ticket_assigned_no_one(self) -> None:
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self.subscribe(self.test_user, self.STREAM_NAME)
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result = self.client_post(
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self.url,
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self.get_body("ticket_assigned__no_one"),
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content_type="application/x-www-form-urlencoded",
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HTTP_X_GROOVE_EVENT="ticket_assigned",
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)
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self.assert_json_success(result)
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# This simulates the notification when an agent replied to a ticket.
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def test_groove_agent_replied(self) -> None:
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expected_topic = "notifications"
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expected_message = """
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agent@example.com replied to [ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295):
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``` quote
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Hello , This is a reply from an agent to a ticket
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```
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""".strip()
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self.check_webhook(
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"agent_replied",
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expected_topic,
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expected_message,
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content_type="application/x-www-form-urlencoded",
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)
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# This simulates the condition when a customer replied to a ticket.
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def test_groove_customer_replied(self) -> None:
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expected_topic = "notifications"
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expected_message = """
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rambo@example.com replied to [ticket #440](https://ghostfox.groovehq.com/groove_client/tickets/68666538):
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``` quote
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Hello agent, thanks for getting back. This is how a reply from customer looks like.
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```
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""".strip()
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self.check_webhook(
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"customer_replied",
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expected_topic,
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expected_message,
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content_type="application/x-www-form-urlencoded",
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)
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# This simulates the condition when an agent left a note.
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def test_groove_note_added(self) -> None:
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expected_topic = "notifications"
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expected_message = """
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anotheragent@example.com left a note on [ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295):
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``` quote
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This is a note added to a ticket
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```
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""".strip()
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self.check_webhook(
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"note_added",
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expected_topic,
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expected_message,
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content_type="application/x-ww-form-urlencoded",
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)
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