mirror of
https://github.com/zulip/zulip.git
synced 2025-11-06 15:03:34 +00:00
678adc2048
To avoid the potential for introducing regressions here, we carefully pass a default to REQ or not based on how the existing webhook's parsing code worked. In the longer term, we'll want to make the behavior consistent.
26 lines
1.0 KiB
Python
26 lines
1.0 KiB
Python
# Webhooks for external integrations.
|
|
from __future__ import absolute_import
|
|
from zerver.models import get_client
|
|
from zerver.lib.actions import check_send_message
|
|
from zerver.lib.response import json_success
|
|
from zerver.decorator import authenticated_rest_api_view, REQ, has_request_variables
|
|
|
|
def truncate(string, length):
|
|
if len(string) > length:
|
|
string = string[:length-3] + '...'
|
|
return string
|
|
|
|
@authenticated_rest_api_view
|
|
@has_request_variables
|
|
def api_zendesk_webhook(request, user_profile, ticket_title=REQ(), ticket_id=REQ(),
|
|
message=REQ(), stream=REQ(default="zendesk")):
|
|
"""
|
|
Zendesk uses trigers with message templates. This webhook uses the
|
|
ticket_id and ticket_title to create a subject. And passes with zendesk
|
|
user's configured message to zulip.
|
|
"""
|
|
subject = truncate('#%s: %s' % (ticket_id, ticket_title), 60)
|
|
check_send_message(user_profile, get_client('ZulipZenDeskWebhook'), 'stream',
|
|
[stream], subject, message)
|
|
return json_success()
|