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zulip/help/mention-a-user-or-group.md
Lauryn Menard dedea23745 help-docs: Move help center documentation to top level directory.
These files are not Jinja2 templates, so there's no reason that they needed
to be inside `templates/zerver`. Moving them to the top level reflects their
importance and also makes it feel nicer to work on editing the help center content, 
without it being unnecessary buried deep in the codebase.
2023-01-25 14:08:29 -08:00

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Mention a user or group

You can mention a team member or user group to call their attention to a message. Mentions follow the same notification settings as private messages and alert words.

Mention a user or group

From the compose box

{start_tabs}

{!start-composing.md!}

  1. Type @ followed by a few letters from a name or email address.

  2. Pick the appropriate user or user group from the autocomplete.

{end_tabs}

From the user list

{start_tabs}

{!right-sidebar-user-card.md!}

  1. Select Copy mention syntax to add it to your clipboard.

  2. Paste the user's mention syntax in the compose box.

{end_tabs}

Via a message

{start_tabs}

  1. Click on a user's profile picture or name on a message they sent to open their user card.

  2. Select Reply mentioning user to start a reply to the conversation with a mention inserted into the compose box.

{end_tabs}

Silently mention a user

A silent mention allows you to refer to a user without triggering a notification. Silent mentions start with @_ instead of @.

{start_tabs}

{!start-composing.md!}

  1. Type @_ followed by a few letters from a name or email address.

  2. Pick the appropriate user or user group from the autocomplete.

{end_tabs}

Mention everyone on a stream

You can mention everyone on a stream with the @**all** mention (or, equivalently, @**everyone** or @**stream**). Use sparingly! Used improperly, wildcard mentions can be annoying.

Note that this will not notify anyone who has muted the stream, and users can disable receiving email/push notifications for these wildcard mentions, either globally or for individual streams.