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zulip/help/read-receipts.md
Lauryn Menard dedea23745 help-docs: Move help center documentation to top level directory.
These files are not Jinja2 templates, so there's no reason that they needed
to be inside `templates/zerver`. Moving them to the top level reflects their
importance and also makes it feel nicer to work on editing the help center content, 
without it being unnecessary buried deep in the codebase.
2023-01-25 14:08:29 -08:00

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Read receipts

Read receipts let you check who has read a message. You can see read receipts for any message, including both stream messages and private messages.

With privacy in mind, Zulip lets you control whether your read receipts are shared, and administrators can choose whether to enable read receipts in their organization.

!!! tip "" Read receipts reflect whether or not someone has marked a message as read, whether by viewing it, or by marking messages as read in bulk.

View who has read a message

{start_tabs}

{tab|desktop-web}

{!message-actions-menu.md!}

  1. Click View read receipts.

{tab|mobile}

{!message-long-press-menu.md!}

  1. Tap View read receipts.

{end_tabs}

!!! tip "" In addition to a list of names, you will see how many people have read the message.

Configure whether Zulip lets others see when you've read messages

Zulip supports the privacy option of never sharing whether or not you have read a message. If this setting is turned off, your name will never appear in the list of read receipts.

{start_tabs}

{settings_tab|account-and-privacy}

  1. Under Privacy, toggle Let others see when I've read messages.

{end_tabs}

Configure read receipts for your organization

{!admin-only.md!}

You can configure:

  • Whether read receipts are enabled in your organization.
  • Whether new users will allow others to view read receipts by default. (Note that users can always change this setting once they join.)

Configure whether read receipts are enabled in your organization

{start_tabs}

{settings_tab|organization-settings}

  1. Under Other settings, toggle Enable read receipts.

{!save-changes.md!}

{end_tabs}

Configure default read receipt sharing settings for new users

{start_tabs}

{settings_tab|default-user-settings}

  1. Under Privacy settings, toggle Allow other users to view read receipts.

{end_tabs}