mirror of
https://github.com/zulip/zulip.git
synced 2025-11-04 05:53:43 +00:00
29 lines
1.1 KiB
Python
29 lines
1.1 KiB
Python
# Webhooks for external integrations.
|
|
|
|
from django.http import HttpRequest, HttpResponse
|
|
|
|
from zerver.decorator import authenticated_rest_api_view
|
|
from zerver.lib.request import REQ, has_request_variables
|
|
from zerver.lib.response import json_success
|
|
from zerver.lib.webhooks.common import check_send_webhook_message
|
|
from zerver.models import UserProfile, get_client
|
|
|
|
def truncate(string: str, length: int) -> str:
|
|
if len(string) > length:
|
|
string = string[:length-3] + '...'
|
|
return string
|
|
|
|
@authenticated_rest_api_view(webhook_client_name="Zendesk")
|
|
@has_request_variables
|
|
def api_zendesk_webhook(request: HttpRequest, user_profile: UserProfile,
|
|
ticket_title: str=REQ(), ticket_id: str=REQ(),
|
|
message: str=REQ()) -> HttpResponse:
|
|
"""
|
|
Zendesk uses trigers with message templates. This webhook uses the
|
|
ticket_id and ticket_title to create a subject. And passes with zendesk
|
|
user's configured message to zulip.
|
|
"""
|
|
subject = truncate('#%s: %s' % (ticket_id, ticket_title), 60)
|
|
check_send_webhook_message(request, user_profile, subject, message)
|
|
return json_success()
|