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zulip/help/user-roles.md
Shubham Padia 7ce87c66ac help: Make loose lists tight for help center files.
In our current implementation, loose lists and tight lists look the same
visually. Loose lists are lists with blank lines between list items, and
the contents of a list item should be enclosed in a paragraph tag in
that case. For unordered lists, paragraph tags have a bottom margin in
starlight and thus looses lists look much more spaced out than tight
lists.

That is not the behaviour we had in mind while writing the
documentation, the reason we had all these loose lists is to make the
documentation easy to write and read. So we attempt to remove all the
blank lines and fix the problem at source. Since paragraph tags are used
for other purposes in a list in starlight, it won't be a wise decision
to let the source be as is and just change things in css, other expected
behaviours might break in that case. See this topic for more details:
https://chat.zulip.org/#narrow/channel/19-documentation/topic/new.20help.20center.3A.20regressions/near/2226084

All the changes were made by a one-off script which has not been
commited to the repo. The script wasn't perfect and could not decide
between blank lines that make a list loose vs blank lines necessary for
a sub-list or a code block inside a list item. A manual review of all
the changes was done before making this commit to ensure that no
unintended changes were made to the help center files.
2025-07-22 14:36:25 -07:00

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# User roles
{!user-roles-intro.md!}
You can also manage permissions with [custom user groups](/help/user-groups).
## Roles
* **Organization owner**: Can manage users, public channels, organization
settings, and billing. Organization owners can do anything that an
organization administrator can do.
* **Organization administrator**: Can manage users, public channels, and
organization settings. Cannot make someone an owner, or change an existing
owner's role.
* **Moderator**: Can do anything that members can do, plus additional
permissions [configured](/help/manage-permissions) by
your organization.
* **Member**: This is the default role for most users. Members have access to
all public channels. You can [configure different
permissions](/help/restrict-permissions-of-new-members) for **new members**
and **full members**, which is especially useful for [moderating open
organizations](/help/moderating-open-organizations). New members automatically
become full members after a configurable waiting period.
* **Guest**: Can view and send messages in channels they have been subscribed to.
Guests cannot see other channels, unless they have been specifically subscribed
to the channel. See [guest users documentation](/help/guest-users) for additional
details and configuration options.
* **Billing administrator**: The user who upgrades the organization to
a paid plan is, in addition to their normal role, a billing
administrator. Billing administrators can manage billing for the organization.
For example, someone from your billing department can be a **billing
administrator**, but not an **administrator** for the organization.
## View users by role
{!view-users-by-role.md!}
## Change a user's role
{!admin-only.md!}
An organization owner can change the role of any user. You can make yourself no
longer an owner only if there is at least one other owner for your organization.
An organization administrator cannot make someone an owner, or change an
existing owner's role.
{start_tabs}
{tab|via-user-profile}
{!manage-this-user.md!}
1. Under **User role**, select a [role](#roles).
1. Click **Save changes**. The new permissions will take effect immediately.
{!manage-user-tab-tip.md!}
{tab|via-organization-settings}
{settings_tab|users}
1. Find the user you would like to manage. Click the **manage bot**
(<i class="zulip-icon zulip-icon-user-cog"></i>) icon to the right
of their name.
1. Under **User role**, select a [role](#roles).
1. Click **Save changes**. The new permissions will take effect immediately.
{end_tabs}
## Related articles
* [Guest users](/help/guest-users)
* [User groups](/help/user-groups)
* [Manage permissions](/help/manage-permissions)
* [Manage a user](/help/manage-a-user)
* [Deactivate or reactivate a user](/help/deactivate-or-reactivate-a-user)