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This PR creates templates for filing issues. The templates are
intentionally quite light-weight. Note that I'm specifically not using
forms for creating issues, as the UI for filling out such a form does
not include GitHub's helpful formatting buttons and preview mode.
Follow-up to #25998, pushed as a separate PR so that the original one can pass CI.
This PR creates templates for filing issues. The templates are
intentionally quite light-weight. Note that I'm specifically not using
forms for creating issues, as the UI for filling out such a form does
not include GitHub's helpful formatting buttons and preview mode.
A major goal is to guide users towards starting a CZO conversation
when that's more appropriate than filing a GitHub issue.
Note that the config makes it possible to create a blank issue, which
should be handy for:
* Issues filed by maintainers
* Issues for tracking follow-ups from merged PRs
* Probably some other situations
Because the blank issue option is easy to miss, it should probably be
documented somewhere, but I'm not sure where. We can perhaps start
with a note on CZO.
Relevant CZO threads:
https://chat.zulip.org/#narrow/stream/137-feedback/topic/issues.20link.20in.20description/near/1561110)
https://chat.zulip.org/#narrow/stream/2-general/topic/bug.20report.20management/near/1589141
Also provide external documentation links for situations where
filing an issue is not the best approach.
(cherry picked from commit 0adcc2a1df)
15 lines
795 B
YAML
15 lines
795 B
YAML
blank_issues_enabled: true
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contact_links:
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- name: Possible bug
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url: https://zulip.readthedocs.io/en/latest/contributing/reporting-bugs.html
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about: Report unexpected behavior that may be a bug.
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- name: Feature suggestion or feedback
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url: https://zulip.readthedocs.io/en/latest/contributing/suggesting-features.html
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about: Start a discussion about your idea for improving Zulip.
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- name: Issue with running or upgrading a Zulip server
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url: https://zulip.readthedocs.io/en/latest/production/troubleshooting.html
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about: We provide free, interactive support for the vast majority of questions about running a Zulip server.
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- name: Other support requests and sales questions
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url: https://zulip.com/help/contact-support
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about: Contact us — we're happy to help!
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