Update README.md

README.md

@@ -1,4 +1,4 @@
-<a href="https://zerodha.tech"><img src="https://zerodha.tech/static/images/github-badge.svg" align="right" /></a>
+<a href="https://zerodha.tech"><img src="https://zerodha.tech/static/images/github-badge.svg" align="right" alt="Zerodha Tech Badge" /></a>
 
 
 # Libredesk
@@ -10,37 +10,72 @@ Visit [libredesk.io](https://libredesk.io) for more info. Check out the [**Live
 ![Screenshot_20250220_231723](https://github.com/user-attachments/assets/55e0ec68-b624-4442-8387-6157742da253)
 
 
-> [!CAUTION]
-> This project is currently in **alpha**. Features and APIs may change and are not yet fully tested.
+> **CAUTION:** This project is currently in **alpha**. Features and APIs may change and are not yet fully tested.
+
+## Features
+
+- **Multi Inbox**  
+  Libredesk supports multiple inboxes, letting you manage conversations across teams effortlessly.
+- **Granular Permissions**  
+  Create custom roles with granular permissions for teams and individual agents.
+- **Smart Automation**  
+  Eliminate repetitive tasks with powerful automation rules. Auto-tag, assign, and route conversations based on custom conditions.
+- **CSAT Surveys**  
+  Measure customer satisfaction with automated surveys.
+- **Macros**  
+  Save frequently sent messages as templates. With one click, send saved responses, set tags, and more.
+- **Smart Organization**  
+  Keep conversations organized with tags, custom statuses for conversations, and snoozing. Find any conversation instantly from the search bar.
+- **Auto Assignment**  
+  Distribute workload with auto assignment rules. Auto-assign conversations based on agent capacity or custom criteria.
+- **SLA Management**  
+  Set and track response time targets. Get notified when conversations are at risk of breaching SLA commitments.
+- **Business Intelligence**  
+  Connect your favorite BI tools like Metabase and create custom dashboards and reports with your support data—without lock-ins.
+- **AI-Assisted Response Rewrite**  
+  Instantly rewrite responses with AI to make them more friendly, professional, or polished.
+- **Command Bar**  
+  Opens with a simple shortcut (CTRL+k) and lets you quickly perform actions on conversations.
+
+And more checkout - [libredesk.io](https://libredesk.io)
 
 
-## Developer Setup
+## Installation
 
-#### Prerequisites
+### Docker
 
-- **go**
-- **pnpm**
-- **postgreSQL >= 13**
-- **redis**
+The latest image is available on DockerHub at [`libredesk/libredesk:latest`](https://hub.docker.com/r/libredesk/libredesk/tags?page=1&ordering=last_updated&name=latest).
 
-1. **Clone the repository**:
+```shell
+# Download the compose file to the current directory.
+curl -LO https://github.com/abhinavxd/libredesk/raw/master/docker-compose.yml
 
-   ```bash
-   git clone https://github.com/abhinavxd/libredesk.git
-   cd libredesk
-   ```
+# Copy the config.sample.toml to config.toml and edit it as needed.
+cp config.sample.toml config.toml
 
-2. **Create config file**:
+# Run the services in the background.
+docker compose up -d
 
-   - Copy the sample configuration file `config.toml.sample` to `config.toml`:
-    
-       ```bash
-       cp config.toml.sample config.toml
-       ```
-   - Edit the `config.toml` file to configure your postgres and redis connection settings.
+# Setting System user password.
+docker exec -it libredesk_app ./libredesk --set-system-user-password
+```
 
-3. **Run in development mode**:
+Go to `http://localhost:9000` and login with username `System` and the password you set using the --set-system-user-password command.
 
-   - Backend: `make run-backend`
-   - Frontend: `make run-frontend`
+See [installation docs](https://libredesk.io/docs/installation/)
 
+__________________
+
+### Binary
+- Download the [latest release](https://github.com/abhinavxd/libredesk/releases) and extract the libredesk binary.
+- Copy config.sample.toml to config.toml and edit as needed.
+- `./libredesk --install` to setup the Postgres DB (or `--upgrade` to upgrade an existing DB. Upgrades are idempotent and running them multiple times have no side effects).
+- Run `./libredesk --set-system-user-password` to set the password for the System user.
+- Run `./libredesk` and visit `http://localhost:9000` and login with username `System` and the password you set using the --set-system-user-password command.
+
+See [installation docs](https://libredesk.app/docs/installation)
+__________________
+
+
+## Developers
+If you are interested in contributing, refer to the [developer setup](developer-setup.md). The backend is written in Go and the frontend is Vue js 3 with Shadcn for UI components.