help: Document channel folders, and update existing docs.

This commit is contained in:
Alya Abbott
2025-07-28 14:50:34 -07:00
committed by Tim Abbott
parent ade30e822a
commit 3e661bee9b
6 changed files with 77 additions and 9 deletions

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@@ -384,6 +384,7 @@ export default defineConfig({
},
"public-access-option",
"general-chat-channels",
"channel-folders",
"channel-permissions",
"channel-posting-policy",
"configure-who-can-administer-a-channel",

62
help/channel-folders.md Normal file
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@@ -0,0 +1,62 @@
# Channel folders
Organizations can sort channels into folders. For example, you can put all
the channels associated with a team into a dedicated folder. Channels will be
grouped into folders in the [left sidebar](/help/left-sidebar) and the
[**Inbox**](/help/inbox) view.
Everyone can [pin channels](/help/pin-a-channel) they personally want to pay
close attention to. Pinned channels appear in a dedicated **pinned channels**
section above channel folders.
## Move a channel to a folder
{start_tabs}
{tab|desktop-web}
{relative|channel|all}
1. Select a channel.
{!select-channel-view-general.md!}
1. *(optional)* [Create a new channel folder](#create-a-new-channel-folder).
1. Under **Folders**, select the desired folder from the **Channel folder**
dropdown.
{!save-changes.md!}
{!channel-settings-general-tab-tip.md!}
{end_tabs}
## Create a new channel folder
{!admin-only.md!}
{start_tabs}
{tab|desktop-web}
{relative|channel|all}
1. Select any channel.
{!select-channel-view-general.md!}
1. Under **Folders**, click the **Create new folder** button to the right of the
folder selection dropdown.
1. Fill out the requested information, and click **Create**.
{end_tabs}
## Related articles
* [Introduction to channels](/help/introduction-to-channels)
* [Pin a channel](/help/pin-a-channel)
* [Mute or unmute a channel](/help/mute-a-channel)
* [Manage inactive channels](/help/manage-inactive-channels)
* [Manage user groups](/help/manage-user-groups)

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@@ -10,6 +10,7 @@ administrators](/help/configure-who-can-administer-a-channel) can:
- See and modify the channel's [name](/help/rename-a-channel) and [description](/help/change-the-channel-description).
- See who is subscribed to the channel, and
[unsubscribe](/help/unsubscribe-users-from-a-channel) them.
- Move the channel to another [folder](/help/channel-folders).
- See the channel's permissions settings, and modify settings that do not affect
content access (e.g., [who can post](/help/channel-posting-policy) or [message
retention policy](/help/message-retention-policy)).

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@@ -147,7 +147,7 @@
* [Pin a channel](/help/pin-a-channel)
* [Change the color of a channel](/help/change-the-color-of-a-channel)
* [Unsubscribe from a channel](/help/unsubscribe-from-a-channel)
* [Manage inactive channels](/help/manage-inactive-channels)
* [Show or hide inactive channels](/help/manage-inactive-channels)
* [Move content to another channel](/help/move-content-to-another-channel)
* [View channel information](/help/view-channel-information)
* [View channel subscribers](/help/view-channel-subscribers)
@@ -219,6 +219,7 @@
* [Public channels](/help/channel-permissions#public-channels)
* [Public access option](/help/public-access-option)
* [“*General chat*” channels](/help/general-chat-channels)
* [Channel folders](/help/channel-folders)
* [Channel permissions](/help/channel-permissions)
* [Channel posting policy](/help/channel-posting-policy)
* [Configure who can administer a channel](/help/configure-who-can-administer-a-channel)

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@@ -2,22 +2,23 @@
The left sidebar in the Zulip web and desktop apps helps you navigate your
conversations, and [start new
ones](#start-a-new-conversation-from-the-left-sidebar). It has three main
ones](#start-a-new-conversation-from-the-left-sidebar). It's divided into
sections:
- **Views** provide various ways to get an overview of your messages.
- The **direct messages** section shows your [direct
message](/help/direct-messages) conversations.
- The **channels** section shows the [channels](/help/introduction-to-channels)
you are subscribed to.
- [Channels](/help/introduction-to-channels) you are subscribed to are shown
organized into sections by [folder](/help/channel-folders).
You can customize how channels are organized within the **channels**
section by:
- [Pinning channels](/help/pin-a-channel) so that they appear in the top section.
- [Pinning channels](/help/pin-a-channel) so that they appear in a dedicated
section at the top of the list of channels.
- [Changing channel colors](/help/change-the-color-of-a-channel).
- [Configuring](/help/manage-inactive-channels) whether inactive channels are
sorted at the bottom.
hidden.
You can also [configure](#configure-where-channel-links-in-the-left-sidebar-go)
where clicking on channel links in the left sidebar takes you.

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@@ -1,8 +1,9 @@
# Pin a channel
Pinning a channel moves it to the **Pinned** section at the top of your channels
list in the left sidebar. You can pin the channels you pay close attention to,
which is especially handy if you are subscribed to a large number of channels.
You can [pin channels](/help/pin-a-channel) that you want to pay close attention
to. Pinned channels appear in a dedicated **pinned channels** section above
[channel folders](/help/channel-folders) in the [left
sidebar](/help/left-sidebar) and the [**Inbox**](/help/inbox) view.
## Pin a channel
@@ -68,3 +69,4 @@ description with 👍.
* [Introduction to channels](/help/introduction-to-channels)
* [Mute or unmute a channel](/help/mute-a-channel)
* [Channel folders](/help/channel-folders)