help: Update Chrome and Firefox troubleshoot desktop notifications.

This commit is contained in:
Lauryn Menard
2025-07-21 19:02:37 +02:00
committed by Tim Abbott
parent 2aad468807
commit 9b37c803af

View File

@@ -114,32 +114,30 @@ that **Do Not Disturb mode** is not enabled on your computer.
{tab|chrome}
1. Click on **Secure** to the left of the URL bar. It should be green and
have a lock icon next to it.
1. Click on the site information menu to the left of the URL for your Zulip
organization.
1. Set **Notifications** and **Sound** to **Allow**.
1. Toggle **Notifications** and **Sound**. If you don't see those options,
click on **Site settings**, and set **Notifications** and **Sound** to
**Allow**.
Alternate instructions:
1. Open the Chrome **Edit** menu. Select **Preferences**.
1. Select the Chrome menu at the top right of the browser, and select
**Settings**.
1. On the top left, select the menu icon (<i class="fa
fa-bars"></i>). Select **Advanced**, and then **Privacy & Security**.
Click on **Content settings** (partway down the page), and select
1. Select **Privacy and security**, **Site Settings**, and then
**Notifications**.
1. If the Zulip URL for your organization is listed under **Blocked**,
select the menu icon (<i class="fa fa-ellipsis-v"></i>) to its right, and
click **Remove**.
1. Next to **Allowed to send notifications**, select **Add**.
1. Next to **Allow**, click **Add**.
1. Paste the Zulip URL for your organization into the site field, and click
**Add**.
1. Paste the Zulip URL for your organization into the site field, and
click **Add**.
{tab|firefox}
1. Open the Firefox **Edit** menu. Select **Preferences**.
1. Select the Firefox menu at the top right of the browser, and select
**Settings**.
1. On the left, select **Privacy & Security**. Scroll to the **Permissions**
section and select the **Settings** button next to **Notifications**.