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help: Document end-to-end encryption setting for mobile notifications.

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Alya Abbott
2025-07-29 12:56:10 -07:00
committed by Tim Abbott
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help/hide-message-content-in-emails.md
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@@ -24,3 +24,4 @@ being sent through the email system.
* [Hide message content in emails](/help/email-notifications#hide-message-content),
as an individual.
* [End-to-end encryption (E2EE) for mobile push notifications](/help/mobile-notifications#end-to-end-encryption-e2ee-for-mobile-push-notifications)

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help/mobile-notifications.md
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@@ -19,6 +19,36 @@ apps.
[notifications-wildcard-mentions]: /help/dm-mention-alert-notifications#wildcard-mentions
## End-to-end encryption (E2EE) for mobile push notifications
Zulip Server 11.0+ and Zulip Cloud support end-to-end encryption for mobile push
notifications. Support is [coming soon][e2ee-flutter-issue] to the Zulip mobile
app. Once implemented, all push notifications sent from an up-to-date version of
the server to an updated version of the app will be end-to-end encrypted.
[e2ee-flutter-issue]: https://github.com/zulip/zulip-flutter/issues/1764
Organization administrators can require end-to-end encryption for
message content in mobile push notifications. When this setting is
enabled, message content will be omitted when sending notifications to
an app that doesn't support end-to-end encryption. Users will see “New
message” in place of message text. See [technical
documentation](https://zulip.readthedocs.io/en/latest/production/mobile-push-notifications.html#security-and-privacy)
for details.
### Require end-to-end encryption for mobile push notifications
{!admin-only.md!}
{start_tabs}
{settings_tab|organization-settings}
1. Under **Notifications security**, toggle
**Require end-to-end encryption for push notification content**.
{end_tabs}
## Mobile notifications while online
You can customize whether or not Zulip will send mobile push
@@ -109,12 +139,6 @@ To enable push notifications for your organization:
{end_tabs}
### Why am I seeing “New message” in place of message text?
Administrators of self-hosted Zulip servers can
[configure](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html#security-and-privacy)
push notifications not to include any message content.
## Related articles
* [Channel notifications](/help/channel-notifications)
@@ -122,3 +146,4 @@ push notifications not to include any message content.
* [Email notifications](/help/email-notifications)
* [Desktop notifications](/help/desktop-notifications)
* [Do not disturb](/help/do-not-disturb)
* [Hide message content in emails](/help/hide-message-content-in-emails)