support: Revise view for scrubbed realms.

When a realm is scrubbed, there should be no support actions to
take and all user information has been removed.

corporate/lib/support.py

@@ -23,7 +23,7 @@ from corporate.models.plans import CustomerPlan, CustomerPlanOffer, get_current_
 from corporate.models.sponsorships import ZulipSponsorshipRequest
 from zerver.lib.timestamp import timestamp_to_datetime
 from zerver.models import Realm
-from zerver.models.realm_audit_logs import AuditLogEventType
+from zerver.models.realm_audit_logs import AuditLogEventType, RealmAuditLog
 from zerver.models.realms import get_org_type_display_name
 from zilencer.lib.remote_counts import MissingDataError
 from zilencer.models import (
@@ -127,6 +127,7 @@ class CloudSupportData:
     sponsorship_data: SponsorshipData
     user_data: UserData
     file_upload_usage: str
+    is_scrubbed: bool
 
 
 def get_stripe_customer_url(stripe_id: str) -> str:
@@ -498,4 +499,7 @@ def get_data_for_cloud_support_view(billing_session: BillingSession) -> CloudSup
         sponsorship_data=sponsorship_data,
         user_data=user_data,
         file_upload_usage=get_formatted_realm_upload_space_used(billing_session.realm),
+        is_scrubbed=RealmAuditLog.objects.filter(
+            realm=billing_session.realm, event_type=AuditLogEventType.REALM_SCRUBBED
+        ).exists(),
     )

corporate/tests/test_support_views.py

@@ -751,7 +751,7 @@ class TestSupportEndpoint(ZulipTestCase):
     def test_realm_support_view_queries(self) -> None:
         iago = self.example_user("iago")
         self.login_user(iago)
-        with self.assert_database_query_count(22):
+        with self.assert_database_query_count(23):
             result = self.client_get("/activity/support", {"q": "zulip"}, subdomain="zulip")
             self.assertEqual(result.status_code, 200)
 

templates/corporate/support/realm_details.html

@@ -10,7 +10,10 @@
     {% if realm_support_data[realm.id].sponsorship_data.has_discount %}
         <p class="support-section-header">Has a discount 💸</p>
     {% endif %}
-    {% if realm.deactivated_redirect %}
+    {% set realm_is_scrubbed = realm_support_data[realm.id].is_scrubbed %}
+    {% if realm_is_scrubbed %}
+    <b>Realm has been scrubbed</b>
+    {% elif realm.deactivated_redirect %}
     <b>Placeholder realm</b><br />
     <b>Redirects to</b>: {{ realm.deactivated_redirect }}
     <a title="Copy URL" class="copy-button" data-clipboard-text="{{ realm.deactivated_redirect }}">
@@ -69,7 +72,8 @@
     <b>File upload usage</b>: {{ realm_support_data[realm.id].file_upload_usage }}<br />
     {% endif %}
 </div>
-{% if not realm.deactivated_redirect %}
+{% if realm_is_scrubbed %}
+{% elif not realm.deactivated_redirect %}
 <div>
     <div class="realm-management-actions">
         <p class="support-section-header">🛠️ Realm management:</p>