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139 lines
3.9 KiB
Markdown
139 lines
3.9 KiB
Markdown
# Desktop notifications
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Zulip offers visual and audible desktop notifications. You can
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customize whether [stream messages](/help/stream-notifications),
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[direct messages](/help/dm-mention-alert-notifications) and
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[mentions](/help/dm-mention-alert-notifications#wildcard-mentions)
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trigger desktop notifications.
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{start_tabs}
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{settings_tab|notifications}
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1. Toggle the checkboxes for **Streams** and **DMs, mentions, and alerts**
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in the **Desktop** column of the **Notification triggers** table.
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{end_tabs}
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## Notification sound
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You can select the sound Zulip uses for audible desktop notifications. Choosing
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**None** disables all audible desktop notifications.
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### Change notification sound
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{start_tabs}
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{settings_tab|notifications}
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1. Under **Desktop message notifications**, configure
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**Notification sound**.
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{end_tabs}
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!!! tip ""
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To hear the selected sound, click the <i class="fa fa-play-circle"></i> to the right of your selection.
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## Unread count badge
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By default, Zulip displays how many unmuted unread messages you have
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in the organization on the [desktop app](https://zulip.com/apps/)
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sidebar and on the browser tab icon. You can configure which types of
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messages are included in the count. Choosing **None** disables unread
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count badges.
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### Configure unread count badge
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{start_tabs}
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{settings_tab|notifications}
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1. Under **Desktop message notifications**, configure
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**Unread count badge**.
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{end_tabs}
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## Troubleshooting desktop notifications
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First, make sure you have enabled
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[desktop notifications for DMs](/help/dm-mention-alert-notifications) or for the
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[stream](/help/stream-notifications) you are testing with.
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Desktop notifications are triggered when a message arrives, and Zulip is not
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in focus or the message is offscreen. You must have Zulip open in a browser
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tab or in the Zulip desktop app to receive desktop notifications.
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**Visual desktop notifications** appear in the corner of your main monitor.
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**Audible desktop notifications** make a sound.
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The most common issue is that your browser or system settings are blocking
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notifications from Zulip.
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### Check platform settings
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{start_tabs}
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{tab|chrome}
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1. Click on **Secure** to the left of the URL bar. It should be green and
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have a lock icon next to it.
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1. Set **Notifications** and **Sound** to **Allow**.
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Alternate instructions:
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1. Open the Chrome **Edit** menu. Select **Preferences**.
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2. On the top left, select the menu icon (<i class="fa
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fa-bars"></i>). Select **Advanced**, and then **Privacy & Security**.
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Click on **Content settings** (partway down the page), and select
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**Notifications**.
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3. If the Zulip URL for your organization is listed under **Blocked**,
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select the menu icon (<i class="fa fa-ellipsis-v"></i>) to its right, and
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click **Remove**.
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4. Next to **Allow**, click **Add**.
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5. Paste the Zulip URL for your organization into the site field, and click
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**Add**.
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{tab|firefox}
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1. Open the Firefox **Edit** menu. Select **Preferences**.
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2. On the left, select **Privacy & Security**. Scroll to the **Permissions**
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section and select the **Settings** button next to **Notifications**.
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3. Find the URL for your Zulip organization, and adjust the **Status**
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selector to **Allow**.
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{tab|desktop-app}
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**Windows**
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1. Click the **Start** button and select **Settings**. Select **System**,
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and then **Notifications & actions**.
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2. Select **Zulip** from the list of apps.
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3. Configure the notification style that you would like Zulip to use.
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**macOS**
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1. Open your Mac **System Preferences** and select **Notifications**.
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2. Select **Zulip** from the list of apps.
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3. Configure the notification style that you would like Zulip to use.
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{end_tabs}
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## Related articles
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* [Stream notifications](/help/stream-notifications)
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* [DMs, mentions, and alerts](/help/dm-mention-alert-notifications)
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* [Email notifications](/help/email-notifications)
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* [Mobile notifications](/help/mobile-notifications)
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* [Do not disturb](/help/do-not-disturb)
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