Alya Abbott 0adcc2a1df github: Configure templates for filing issues.
This PR creates templates for filing issues. The templates are
intentionally quite light-weight. Note that I'm specifically not using
forms for creating issues, as the UI for filling out such a form does
not include GitHub's helpful formatting buttons and preview mode.

Follow-up to #25998, pushed as a separate PR so that the original one can pass CI.

This PR creates templates for filing issues. The templates are
intentionally quite light-weight. Note that I'm specifically not using
forms for creating issues, as the UI for filling out such a form does
not include GitHub's helpful formatting buttons and preview mode.

A major goal is to guide users towards starting a CZO conversation
when that's more appropriate than filing a GitHub issue.

Note that the config makes it possible to create a blank issue, which
should be handy for:

* Issues filed by maintainers
* Issues for tracking follow-ups from merged PRs
* Probably some other situations

Because the blank issue option is easy to miss, it should probably be
documented somewhere, but I'm not sure where. We can perhaps start
with a note on CZO.

Relevant CZO threads:

https://chat.zulip.org/#narrow/stream/137-feedback/topic/issues.20link.20in.20description/near/1561110)
https://chat.zulip.org/#narrow/stream/2-general/topic/bug.20report.20management/near/1589141

Also provide external documentation links for situations where
filing an issue is not the best approach.
2023-06-12 17:05:42 -07:00
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Zulip server and web application. Open-source team chat that helps teams stay productive and focused.
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