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3afc8ed7ae
This is preparatory work towards adding a Topic model. We plan to use the local variable name as 'topic' for the Topic model objects. Currently, we use *topic as the local variable name for topic names. We rename local variables of the form *topic to *topic_name so that we don't need to think about type collisions in individual code paths where we might want to talk about both Topic objects and strings for the topic name.
35 lines
1.1 KiB
Python
35 lines
1.1 KiB
Python
# Webhooks for external integrations.
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from django.http import HttpRequest, HttpResponse
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from zerver.decorator import authenticated_rest_api_view
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from zerver.lib.response import json_success
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from zerver.lib.typed_endpoint import typed_endpoint
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from zerver.lib.webhooks.common import check_send_webhook_message
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from zerver.models import UserProfile
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def truncate(string: str, length: int) -> str:
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if len(string) > length:
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string = string[: length - 3] + "..."
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return string
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@authenticated_rest_api_view(webhook_client_name="Zendesk")
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@typed_endpoint
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def api_zendesk_webhook(
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request: HttpRequest,
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user_profile: UserProfile,
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*,
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ticket_title: str,
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ticket_id: str,
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message: str,
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) -> HttpResponse:
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"""
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Zendesk uses triggers with message templates. This webhook uses the
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ticket_id and ticket_title to create a topic. And passes with zendesk
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user's configured message to zulip.
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"""
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topic_name = truncate(f"#{ticket_id}: {ticket_title}", 60)
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check_send_webhook_message(request, user_profile, topic_name, message)
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return json_success(request)
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