zulip/docs/development/setup/shared-vagrant-errors.md

Vagrant guest doesn't show (zulip-server) at start of prompt

This is caused by provisioning failing to complete successfully. You can see the errors in var/log/provision.log; it should end with something like this:

ESC[94mZulip development environment setup succeeded!ESC[0m

The ESC stuff are the terminal color codes that make it show as a nice blue in the terminal, which unfortunately looks ugly in the logs.

If you encounter an incomplete /var/log/provision.log file, you need to update your environment. Re-provision your Vagrant machine; if the problem persists, please come chat with us (see instructions above) for help.

After you provision successfully, you'll need to exit your vagrant ssh shell and run vagrant ssh again to get the virtualenv setup properly.

ssl read error

If you receive the following error while running vagrant up:

SSL read: error:00000000:lib(0):func(0):reason(0), errno 104

It means that either your network connection is unstable and/or very slow. To resolve it, run vagrant up until it works (possibly on a better network connection).

ssh connection closed by remote host

On running vagrant ssh, if you see the following error:

ssh_exchange_identification: Connection closed by remote host

It usually means the Vagrant guest is not running, which is usually solved by rebooting the Vagrant guest via vagrant halt; vagrant up. See Vagrant was unable to communicate with the guest machine for more details.

Vagrant was unable to communicate with the guest machine

If you see the following error when you run vagrant up:

Timed out while waiting for the machine to boot. This means that
Vagrant was unable to communicate with the guest machine within
the configured ("config.vm.boot_timeout" value) time period.

If you look above, you should be able to see the error(s) that
Vagrant had when attempting to connect to the machine. These errors
are usually good hints as to what may be wrong.

If you're using a custom box, make sure that networking is properly
working and you're able to connect to the machine. It is a common
problem that networking isn't setup properly in these boxes.
Verify that authentication configurations are also setup properly,
as well.

If the box appears to be booting properly, you may want to increase
the timeout ("config.vm.boot_timeout") value.

This has a range of possible causes, that usually amount to a bug in Virtualbox or Vagrant. If you see this error, you usually can fix it by rebooting the guest via vagrant halt; vagrant up.

Vagrant up fails with subprocess.CalledProcessError

The vagrant up command basically does the following:

• Downloads an Ubuntu image and starts it using a Vagrant provider.
• Uses vagrant ssh to connect to that Ubuntu guest, and then runs tools/provision, which has a lot of subcommands that are executed via Python's subprocess module. These errors mean that one of those subcommands failed.

To debug such errors, you can log in to the Vagrant guest machine by running vagrant ssh, which should present you with a standard shell prompt. You can debug interactively by using, for example, cd zulip && ./tools/provision, and then running the individual subcommands that failed. Once you've resolved the problem, you can rerun tools/provision to proceed; the provisioning system is designed to recover well from failures.

The Zulip provisioning system is generally highly reliable; the most common cause of issues here is a poor network connection (or one where you need a proxy to access the Internet and haven't configured the development environment to use it).

Once you've provisioned successfully, you'll get output like this:

Zulip development environment setup succeeded!
(zulip-server) vagrant@vagrant:/srv/zulip$

If the (zulip-server) part is missing, this is because your installation failed the first time before the Zulip virtualenv was created. You can fix this by just closing the shell and running vagrant ssh again, or using source .venv/bin/activate.

Finally, if you encounter any issues that weren't caused by your Internet connection, please report them! We try hard to keep Zulip development environment provisioning free of bugs.

pip install fails during vagrant up on Linux

Likely causes are:

1. Networking issues
2. Insufficient RAM. Check whether you've allotted at least two gigabytes of RAM, which is the minimum Zulip requires. If not, go to your VM settings and increase the RAM, then restart the VM.