dedea23745
These files are not Jinja2 templates, so there's no reason that they needed to be inside `templates/zerver`. Moving them to the top level reflects their importance and also makes it feel nicer to work on editing the help center content, without it being unnecessary buried deep in the codebase.
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Verify your message was successfully sent
When you send a message, it first goes to a Zulip server, and then the Zulip server sends it out to all the recipients.
Sometimes there can be delays if your device is on a poor network connection. Zulip lets you know when your message successfully reaches the server.
Verify that a message reached the Zulip server
Look for a timestamp (like 4:53) on the right side of the message. If
you see a timestamp, the message successfully reached the server.
You can see what a message without a timestamp looks like by disconnecting your computer from the internet, and sending a message.
When to resend
By default, Zulip will try to resend the message when it is re-connected to the internet.
If Zulip gives up (or if the Zulip server returns an error), it will add two red icons ( ) to the right side of the message. If you don't see the red icons, there is no need to resend.
If you do see the red icons, you can either
- Click resend () to attempt a resend.
- Click cancel () to delete the message.
- Reload the page to cancel all the messages with red icons.