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154 lines
4.8 KiB
Markdown
154 lines
4.8 KiB
Markdown
# Email notifications
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## Message notification emails
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Zulip can be configured to send message notification emails for [DMs, mentions,
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and alerts](/help/dm-mention-alert-notifications), as well as [channel
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messages](/help/channel-notifications) and [followed
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topics](/help/follow-a-topic#configure-notifications-for-followed-topics).
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You will receive email notifications only for messages sent when you were not
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[active](/help/status-and-availability#availability) on Zulip. Messages sent to
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the same conversation within a [configurable time
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period](#configure-delay-for-message-notification-emails) (e.g., a few minutes)
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will be combined into a single email.
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You can reply to Zulip messages by replying to message notification emails.
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!!! warn ""
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To enable replies via email on a self-hosted server, the [incoming email
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gateway][incoming-email-gateway] must be configured by the system
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administrator.
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### Configure triggers for message notification emails
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{start_tabs}
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{settings_tab|notifications}
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1. Toggle the checkboxes in the **Email** column of the **Notification
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triggers** table.
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{end_tabs}
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[incoming-email-gateway]: https://zulip.readthedocs.io/en/stable/production/email-gateway.html
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### Include organization name in subject line
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You can configure whether the name of your Zulip organization is included in the
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subject of message notification emails.
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Zulip offers a convenient **Automatic** configuration option, which includes the
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name of the organization in the subject only if you have accounts in multiple
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Zulip Cloud organizations, or in multiple organizations on the same Zulip server.
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{start_tabs}
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{settings_tab|notifications}
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1. Under **Email message notifications**, configure
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**Include organization name in subject of message notification emails**.
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{end_tabs}
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### Configure delay for message notification emails
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To reduce the number of emails you receive, Zulip
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delays sending message notification emails for a configurable period
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of time. The delay helps in a few ways:
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* No email is sent if you return to Zulip and read the message before
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the email would go out.
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* Edits made by the sender soon after sending a message will be
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reflected in the email.
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* Multiple messages in the same Zulip [conversation](/help/reading-conversations)
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are combined into a single email. Different conversations will always be in
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separate emails, so that you can respond directly from your
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email.
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{start_tabs}
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{settings_tab|notifications}
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1. Under **Email message notifications**, select the desired time period from the
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**Delay before sending message notification emails** dropdown.
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{end_tabs}
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### Hide message content
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For security or compliance reasons, you may want to hide the content of your
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Zulip messages from your email. Organization administrators can do this at an
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[organization-wide level](/help/hide-message-content-in-emails), but you can
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also do this just for the messages you receive.
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This setting also blocks message topics, channel names, and user names from
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being sent through your email.
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{start_tabs}
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{settings_tab|notifications}
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1. Under **Email message notifications**, toggle
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**Include message content in message notification emails**.
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{end_tabs}
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## New login emails
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By default, Zulip sends an email whenever you log in to Zulip. These emails
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help you protect your account; if you see a login email at a time or from a
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device you don't recognize, you should
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[change your password](/help/change-your-password) right away.
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In typical usage, these emails are sent infrequently, since all Zulip apps
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(web, mobile, desktop, and terminal) keep you logged in to any organization
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you've interacted with in the last 1-2 weeks.
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However, there are situations (usually due to corporate security policy) in
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which you may have to log in every day, and where getting login emails can
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feel excessive.
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### Disable new login emails
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{start_tabs}
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{settings_tab|notifications}
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1. Under **Other emails**, toggle
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**Send email notifications for new logins to my account**.
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{end_tabs}
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## Low-traffic newsletter
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!!! warn ""
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This feature is only available on Zulip Cloud.
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Zulip sends out a low-traffic newsletter (expect 2-4 emails a year)
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to Zulip Cloud users announcing major changes in Zulip.
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### Managing your newsletter subscription
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{start_tabs}
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{tab|zulip-cloud}
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{settings_tab|notifications}
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1. Under **Other emails**, toggle
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**Send me Zulip's low-traffic newsletter (a few emails a year)**.
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{end_tabs}
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## Related articles
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* [Using Zulip via email](/help/using-zulip-via-email)
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* [Message a channel by email](/help/message-a-channel-by-email)
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* [DMs mentions, and alerts](/help/dm-mention-alert-notifications)
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* [Channel notifications](/help/channel-notifications)
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* [Follow a topic](/help/follow-a-topic)
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* [Hide message content in emails (for organizations)](/help/hide-message-content-in-emails)
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