Files
zulip/help/export-your-organization.md
Shubham Padia 7ce87c66ac help: Make loose lists tight for help center files.
In our current implementation, loose lists and tight lists look the same
visually. Loose lists are lists with blank lines between list items, and
the contents of a list item should be enclosed in a paragraph tag in
that case. For unordered lists, paragraph tags have a bottom margin in
starlight and thus looses lists look much more spaced out than tight
lists.

That is not the behaviour we had in mind while writing the
documentation, the reason we had all these loose lists is to make the
documentation easy to write and read. So we attempt to remove all the
blank lines and fix the problem at source. Since paragraph tags are used
for other purposes in a list in starlight, it won't be a wise decision
to let the source be as is and just change things in css, other expected
behaviours might break in that case. See this topic for more details:
https://chat.zulip.org/#narrow/channel/19-documentation/topic/new.20help.20center.3A.20regressions/near/2226084

All the changes were made by a one-off script which has not been
commited to the repo. The script wasn't perfect and could not decide
between blank lines that make a list loose vs blank lines necessary for
a sub-list or a code block inside a list item. A manual review of all
the changes was done before making this commit to ensure that no
unintended changes were made to the help center files.
2025-07-22 14:36:25 -07:00

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# Export your organization
!!! warn ""
If you're self-hosting Zulip, you may want to check out the
documentation on [server export and import][export-and-import] or
[server backups][production-backups].
Zulip has high quality export tools that can be used to migrate between the
hosted Zulip Cloud service and your own servers. Two types of data exports are
available for all Zulip organizations:
* [**Export of public
data**](#export-for-migrating-to-zulip-cloud-or-a-self-hosted-server):
Complete data for your organization *other than* [private
channel](/help/channel-permissions#private-channels) messages and [direct
messages](/help/direct-messages). This export includes user settings and
channel subscriptions.
* [**Standard
export**](#export-for-migrating-to-zulip-cloud-or-a-self-hosted-server):
Everything in the export of public data, plus all the [private
channel](/help/channel-permissions#private-channels) messages and [direct
messages](/help/direct-messages) that members who have
[allowed](#configure-whether-administrators-can-export-your-private-data)
administrators to export their private data can access.
Two additional types of data exports are available to **corporate** [Zulip Cloud
Standard][plans] and [Zulip Cloud Plus][plans] customers:
[plans]: https://zulip.com/plans/
* [**Full export without member consent**](#full-export-without-member-consent):
All the data in the organization.
* [**Compliance export**](#compliance-export): A targeted, human-readable export
of messages matching some combination of criteria (e.g., sender, recipient,
message keyword, or timestamp).
## Export for migrating to Zulip Cloud or a self-hosted server
{!admin-only.md!}
{!not-human-export-format.md!}
{start_tabs}
{settings_tab|data-exports-admin}
1. Click **Start export**.
1. Select the desired **Export type**.
1. Click **Start export** to begin the export process. After a few minutes,
you'll be able to download the exported data from the list of
data exports.
1. Use [Zulip's logical data import tool][import-only] to import your data into
a self-hosted server. For Zulip Cloud imports, contact
[support@zulip.com](mailto:support@zulip.com).
!!! warn ""
Generating the export can take up to an hour for organizations
with a large number of messages or uploaded files.
{end_tabs}
## Full export without member consent
{!owner-only.md!}
{!not-human-export-format.md!}
{!export-without-consent-requirements.md!}
{start_tabs}
1. Email [support@zulip.com](mailto:support@zulip.com) with your
organization's `zulipchat.com` URL, asking for a **full export without
member consent**. Please send the email from the same address
that you use to sign in to Zulip, so that Zulip Support can verify
that you are an owner of the organization.
1. Once your authority to request the export has been verified, you will receive
an archive in the `.tar.gz` format containing all the information for your
organization.
1. Import the tarball using [Zulip's logical data import tool][import-only].
{end_tabs}
## Compliance export
{!owner-only.md!}
This type of export is recommended if you plan to work with the exported data
directly (e.g., reading messages or processing them with a script), rather than
importing the export into a new Zulip organization.
{!export-without-consent-requirements.md!}
{start_tabs}
1. Email [support@zulip.com](mailto:support@zulip.com) asking for a **compliance
export**. Please send the email from the same address that you use to sign in
to Zulip, so that Zulip Support can verify that you are an owner of the
organization. You will need to specify:
1. The `zulipchat.com` URL for your organization
1. What limits you would like on the export. Currently, compliance
exports can apply any combination of the following filters:
- Message sender
- Message recipient
- Message contents, by specific keywords
- Sent timestamp before, after, or between dates
If you need other limits, please ask.
1. Your preferred format for the export: CSV or JSON.
1. Whether or not you want to receive copies of all attachments referenced in
the exported messages.
1. You will receive the requested information once your authority to request the
export has been verified.
{end_tabs}
## Configure whether administrators can export your private data
{start_tabs}
{settings_tab|account-and-privacy}
1. Under **Privacy**, toggle **Let administrators export my private data**.
{end_tabs}
## Related articles
* [Change organization URL](/help/change-organization-url)
* [Deactivate your organization](/help/deactivate-your-organization)
* [Import organization into a self-hosted Zulip server][import-only]
* [Compliance exports for self-hosted organizations][compliance-exports-self-hosted]
[production-backups]: https://zulip.readthedocs.io/en/stable/production/export-and-import.html#backups
[export-and-import]: https://zulip.readthedocs.io/en/stable/production/export-and-import.html#data-export
[import-only]: https://zulip.readthedocs.io/en/stable/production/export-and-import.html#import-into-a-new-zulip-server
[compliance-exports-self-hosted]: https://zulip.readthedocs.io/en/stable/production/export-and-import.html#compliance-exports