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This commit updates the /help and /api docs to reflect the new gear
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125 lines
4.2 KiB
Markdown
125 lines
4.2 KiB
Markdown
# Logging in
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By default, Zulip allows logging in via email/password as well as
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various social authentication providers like Google, GitHub, GitLab,
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and Apple.
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Organization administrators can
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[add other authentication methods](/help/configure-authentication-methods),
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including the SAML and LDAP integrations, or disable any of the methods above.
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You can log in with any method allowed by your organization, regardless of
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how you signed up. For example, if you originally signed up using your Google
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account, you can later log in using GitHub, as long as your Google account
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and GitHub account use the same email address.
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## Find the Zulip log in URL
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Here are some ways to find the URL for your Zulip organization.
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{start_tabs}
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{tab|logged-out}
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* If your organization is hosted on [Zulip Cloud](https://zulip.com/plans/)
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(usually at `*.zulipchat.com`), go to the [**Find your
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accounts**](https://zulip.com/accounts/find/) page and enter the email address
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that you signed up with. You will receive an email with the sign-in
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information for any Zulip organizations associated with your email address.
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* Search your email account for a registration email from Zulip. The subject
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line will include `Zulip: Your new account details` or `Zulip: Your new
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organization details`. This email provides your organization's log in URL.
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* If you have visited your organization's log in page in the past, try reviewing
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your browser's history. Searching for `zulipchat.com` should find the right
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page if your Zulip organization is hosted on [Zulip
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Cloud](https://zulip.com/plans/).
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* You can ask your organization administrators for your Zulip URL.
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{tab|logged-in}
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* If using Zulip in the browser, your organization's Zulip log in URL is the first part
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of what you see in the URL bar (e.g., `<organization-name>.zulipchat.com` for
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[Zulip Cloud](https://zulip.com/plans/) organizations).
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* In the Desktop app, select **Copy Zulip URL** from the **Zulip** menu to
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copy the URL of the currently active organization. You can also access the
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**Copy Zulip URL** option by right-clicking on an organization logo in the
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**organizations sidebar** on the left.
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* In the Mobile app, tap your **profile picture** in the bottom right corner of
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the app, then tap **switch account** to see the URLs for all the organizations
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you are logged in to.
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* On [Zulip Cloud](https://zulip.com/plans/) and other Zulip servers updated to
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[Zulip 6.0 or
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higher](https://zulip.readthedocs.io/en/stable/overview/changelog.html#zulip-6-x-series),
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click the **gear** (<i class="zulip-icon zulip-icon-gear"></i>) icon in the upper right
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corner of the web or desktop app. Your organization's log in URL is shown in the top
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section of the menu.
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{end_tabs}
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## Log in for the first time
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{start_tabs}
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{tab|web}
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1. Go to the Zulip URL of the organization.
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1. Follow the on-screen instructions.
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{tab|desktop}
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!!! warn ""
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If you are having trouble connecting, you may need to set your
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[proxy settings](/help/connect-through-a-proxy) or add a
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[custom certificate](/help/custom-certificates).
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1. Click the **plus** (<i class="fa fa-plus"></i>) icon in the
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**organizations sidebar** on the left. You can also select **Add Organization**
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from the **Zulip** menu in the top menu bar.
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1. Enter the Zulip URL of the organization, and click **Connect**.
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1. Follow the on-screen instructions.
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{!desktop-toggle-sidebar-tip.md!}
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{tab|mobile}
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{!mobile-profile-menu.md!}
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1. Tap **Switch account**.
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1. Tap **Add new account**.
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1. Enter the Zulip URL of the organization, and tap **Enter**.
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1. Follow the on-screen instructions.
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{end_tabs}
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## Switch between organizations
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{!switching-between-organizations.md!}
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## Set or reset your password
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If you signed up using passwordless authentication and want to start logging in
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via email/password, you will need to create a password by following the instructions below. You can also reset a
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forgotten password.
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{!change-password-via-email-confirmation.md!}
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## Related articles
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* [Logging out](logging-out)
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* [Switching between organizations](switching-between-organizations)
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* [Change your email address](change-your-email-address)
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* [Change your password](change-your-password)
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* [Deactivate your account](deactivate-your-account)
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