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Updates "help/manage-a-user" links that are contextually for general information about users to go to the new "help/introduction-to-users" article. Adds a link to "Manage a user" in the related articles section of the new intro to users article.
76 lines
2.1 KiB
Markdown
76 lines
2.1 KiB
Markdown
# Restrict direct messages
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{!admin-only.md!}
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Organization administrators can configure two types of permissions for [direct
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messages](/help/direct-messages):
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- Who can **authorize** a direct message conversation. To send a DM, the recipients
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must include at least one user who can authorize the conversation (the sender
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or someone else).
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- Who can **start** a direct message conversation.
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These permissions can be granted to any combination of
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[roles](/help/user-roles), [groups](/help/user-groups), and individual
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[users](/help/introduction-to-users). They are designed so that users can always
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respond to a direct message they've received (unless organization permissions
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change). They also provide a lot of flexibility for managing DMs in your
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organization. For example, you can:
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- Prevent 1:1 DMs between [guest users](/help/guest-users).
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- Allow members to respond to DMs from an admin or moderator, but not to start
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DM conversations.
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- Disable direct messages altogether.
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Regardless of how these settings are configured, users can always send direct messages
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to bots and to themselves.
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!!! tip ""
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When restricting direct messages, consider also [restricting who can create
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private channels](/help/configure-who-can-create-channels).
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## Configure who can authorize a direct message conversation
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{start_tabs}
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{settings_tab|organization-permissions}
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1. Under **Direct message permissions**, configure **Who can authorize a direct
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message conversation**.
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{!save-changes.md!}
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{end_tabs}
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## Configure who can start a direct message conversation
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{start_tabs}
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{settings_tab|organization-permissions}
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1. Under **Direct message permissions**, configure **Who can start a direct
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message conversation**.
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{!save-changes.md!}
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{end_tabs}
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## Disable direct messages
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{start_tabs}
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{settings_tab|organization-permissions}
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1. Under **Direct message permissions**, set **Who can authorize a direct
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message conversation** to **Direct messages disabled**.
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{!save-changes.md!}
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{end_tabs}
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## Related articles
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* [Direct messages](/help/direct-messages)
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* [Restrict channel creation](/help/configure-who-can-create-channels)
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