Files
zulip/help/create-channels.md
Shubham Padia 7ce87c66ac help: Make loose lists tight for help center files.
In our current implementation, loose lists and tight lists look the same
visually. Loose lists are lists with blank lines between list items, and
the contents of a list item should be enclosed in a paragraph tag in
that case. For unordered lists, paragraph tags have a bottom margin in
starlight and thus looses lists look much more spaced out than tight
lists.

That is not the behaviour we had in mind while writing the
documentation, the reason we had all these loose lists is to make the
documentation easy to write and read. So we attempt to remove all the
blank lines and fix the problem at source. Since paragraph tags are used
for other purposes in a list in starlight, it won't be a wise decision
to let the source be as is and just change things in css, other expected
behaviours might break in that case. See this topic for more details:
https://chat.zulip.org/#narrow/channel/19-documentation/topic/new.20help.20center.3A.20regressions/near/2226084

All the changes were made by a one-off script which has not been
commited to the repo. The script wasn't perfect and could not decide
between blank lines that make a list loose vs blank lines necessary for
a sub-list or a code block inside a list item. A manual review of all
the changes was done before making this commit to ensure that no
unintended changes were made to the help center files.
2025-07-22 14:36:25 -07:00

1.4 KiB

Create channels

{!create-channels-intro.md!}

How to create a channel

{!create-a-channel-instructions.md!}

Tips for creating channels

  • It's often best to start with just a few channels, and add more as needed. For small teams, you can start with the default channels and go from there.
  • A channel's name can be in any language, and can include spaces, punctuation, and Unicode emoji. For large organizations, we recommend using a consistent naming scheme, like #marketing/<name> or #mk/<name> for all channels pertaining to the marketing team, #help/<team name> for <team name>'s internal support channel, etc.
  • You can pin reference information, such as important messages or topics, and external references, in the description for a channel.
  • For open source projects or other volunteer organizations, consider adding default channels like #announce for announcements, #new members for new members to introduce themselves and be welcomed, and #help so that there's a clear place users stopping by with just a single question can post.